Thanks a lot for your replied.
On 2016/04/26 4:06 PM, Miles Fidelman wrote:
>
> On 4/26/16 2:10 AM, Julian Kippels wrote:
>> On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote:
>>> Good day all,
>>> I don't know if this question can me asked on this mailing list; if
>>> not,
>>> can someone gently direct me?
>>> I got a running mail system based on postfix and dovecot for more
>>> than 5
>>> years now and would like to implement a ticket system so that incoming
>>> mails are attributed a ticket number for the help desk support to be
>>> use.
>>> Thank you in advance.
>>
>
> Request Tracker is an old standby - GPL and in widespread use.
> (https://www.bestpractical.com)
>
> Miles Fidelman
>
>
