On 4/26/16 2:10 AM, Julian Kippels wrote:
On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote:
Good day all,
I don't know if this question can me asked on this mailing list; if not,
can someone gently direct me?
I got a running mail system based on postfix and dovecot for more than 5
years now and would like to implement a ticket system so that incoming
mails are attributed a ticket number for the help desk support to be use.
Thank you in advance.


Request Tracker is an old standby - GPL and in widespread use. (https://www.bestpractical.com)

Miles Fidelman


--
In theory, there is no difference between theory and practice.
In practice, there is.  .... Yogi Berra

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