On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote: > Good day all, > I don't know if this question can me asked on this mailing list; if not, > can someone gently direct me? > I got a running mail system based on postfix and dovecot for more than 5 > years now and would like to implement a ticket system so that incoming > mails are attributed a ticket number for the help desk support to be use. > Thank you in advance. Hi,
we are using OTRS for this. Julian -- --------------------------------------------------------- | | Julian Kippels | | M.Sc. Informatik | | | | Zentrum für Informations- und Medientechnologie | | Heinrich-Heine-Universität Düsseldorf | | Universitätsstr. 1 | | Raum 25.41.O1.36 | | 40225 Düsseldorf / Germany | | | | Tel: +49-211-811-4920 | | mail: kipp...@hhu.de | | jabber: jukip...@xmpp.hhu.de ---------------------------------------------------------
