Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-31 Thread Bill Campbell
On Wed, Mar 30, 2016, Michael Rathbun wrote: ... >An elephant superficially resembles a mouse. There are enormous structural >differences. An elephant is a mil-spec mouse. Bill -- INTERNET: b...@celestial.com Bill Campbell; Celestial Software LLC URL: http://www.celestial.com/ PO Box 820; 6

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Michael Wise
ailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. For my org, I have all my filtering on a single server (well, a pair in parallel, but you get my meaning). But that's not going to work for Hotmail. Hotmail undoubtedly has multiple levels of filtering. E

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Michael Rathbun
On Wed, 30 Mar 2016 14:41:44 -0400, Rich Kulawiec wrote: >Yes, but... > >If you can run a mail system *properly* for 50,000 people, then you can >run it properly for 500 million. It's not really all that different >or difficult. You apparently have yet to run up against the version of the squ

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Michael Wise
my Windows Phone From: Rich Kulawiec<mailto:r...@gsp.org> Sent: ‎3/‎30/‎2016 11:48 AM To: mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Wed, Mar 30, 2016 at 05:37:09PM +,

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Eric Henson
riginal Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Rich Kulawiec Sent: Wednesday, March 30, 2016 1:42 PM To: mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Wed, Mar 30, 2016 at 05:37:09PM +, Rodgers, Anthony (DTMB) wr

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Rich Kulawiec
On Wed, Mar 30, 2016 at 05:37:09PM +, Rodgers, Anthony (DTMB) wrote: > Which is exactly what framed the tenor of my question when I originally > asked it. Very Large Providers operate at a scale and under commercial > pressures that most of us (including me) cannot even imagine. Yes, but... I

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Rodgers, Anthony (DTMB)
, Michigan Cyber Security -Original Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Michael Wise Sent: Tuesday, March 29, 2016 21:21 To: Rich Kulawiec ; mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. OF COURSE! THAT'S THE

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-30 Thread Rich Kulawiec
On Tue, Mar 29, 2016 at 07:37:11PM -0700, Aaron C. de Bruyn wrote: > Ok, I'll jump on that grenade. Have the engineers heard of Linux or BSD? ;) Thank you for taking one for the team. It is indeed hard to say that one's seriously competing in the Indy 500 when one shows up at the starting line w

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Aaron C. de Bruyn
n C. de Bruyn > Sent: ‎3/‎29/‎2016 7:45 PM > To: Michael Wise > Cc: Rich Kulawiec ; mailop@mailop.org > Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. > > On Tue, Mar 29, 2016 at 7:39 PM, Michael Wise > wrote: > >> Yes. >> A dec

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Michael Wise
gt; Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Tue, Mar 29, 2016 at 7:39 PM, Michael Wise mailto:michael.w...@microsoft.com>> wrote: Yes. A decade ago our service ran on it. Yeah--that was my attempt at a bad joke. I would have paid good money to be a fly

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Aaron C. de Bruyn
On Tue, Mar 29, 2016 at 7:39 PM, Michael Wise wrote: > Yes. > A decade ago our service ran on it. > Yeah--that was my attempt at a bad joke. I would have paid good money to be a fly on the wall during the Hotmail conversion. -A ___ mailop mailing lis

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Michael Wise
p.org>; mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Tue, Mar 29, 2016 at 6:53 PM, Michael Wise mailto:michael.w...@microsoft.com>> wrote: Oh wait, that means we have to get 10x the number of servers ..

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Aaron C. de Bruyn
On Tue, Mar 29, 2016 at 6:53 PM, Michael Wise wrote: > Oh wait, that means we have to get 10x the number of servers ... and data > centers. > > Actually, the measures I outlined require *fewer* servers, less storage, > and (in most cases) less network bandwidth. > > Our engineers tell managem

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Michael Wise
Our engineers tell management otherwise. Aloha, Michael. -- Sent from my Windows Phone From: Rich Kulawiec<mailto:r...@gsp.org> Sent: ‎3/‎29/‎2016 6:46 PM To: mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] Mail accepted by

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Rich Kulawiec
On Wed, Mar 30, 2016 at 01:21:17AM +, Michael Wise wrote: > Oh wait, that means we have to get 10x the number of servers ... and data > centers. Actually, the measures I outlined require *fewer* servers, less storage, and (in most cases) less network bandwidth. That's one of the reasons I me

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Michael Wise
? -Original Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Rich Kulawiec Sent: Tuesday, March 29, 2016 6:06 PM To: mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Wed, Mar 23, 2016 at 10:16:11AM -0700, Michael Peddemors

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-29 Thread Rich Kulawiec
On Wed, Mar 23, 2016 at 10:16:11AM -0700, Michael Peddemors wrote: > For instance, if it believes > the message is spam, and the recipient has requested that 'all' > email be forwarded to a remote account, forwarding that email could > make it appear that the forwarder is the source of spam. Solut

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-24 Thread Stefan Haunß
On 03/23/2016 08:35 PM, Aaron C. de Bruyn wrote: > On Wed, Mar 23, 2016 at 10:16 AM, Michael Peddemors > wrote: > >> On 16-03-18 11:28 AM, Rodgers, Anthony (DTMB) wrote: >> >>> Dropping Email has been acceptable ever since unwanted email has occurred. >>> >> > I suppose it's your server, do wha

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-24 Thread Rodgers, Anthony (DTMB)
@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. We have convinced some of the Powers That Be that we should find another solution, and there is an open-ness to change on this behavior. Not gonna be this week or this month ... who can say for sure. But noise

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Dave Warren
On 2016-03-22 10:39, Michael Wise wrote: We have convinced some of the Powers That Be that we should find another solution, and there is an open-ness to change on this behavior. Not gonna be this week or this month ... who can say for sure. But noise is being made about it. Awesome, and than

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Aaron C. de Bruyn
On Wed, Mar 23, 2016 at 10:16 AM, Michael Peddemors wrote: > On 16-03-18 11:28 AM, Rodgers, Anthony (DTMB) wrote: > >> Dropping Email has been acceptable ever since unwanted email has occurred. >> > I suppose it's your server, do what you want. If I was your customer, I'd be pissed that you silen

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Michelle Sullivan
Brandon Long via mailop wrote: I think it's a numbers problem. If you handle a high enough volume of mail, if you sometimes drop mail, and sometimes have false positives that you drop... you will eventually reach a volume of dropped false positives that will have visible affects. Ie, if you

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Brandon Long via mailop
I think it's a numbers problem. If you handle a high enough volume of mail, if you sometimes drop mail, and sometimes have false positives that you drop... you will eventually reach a volume of dropped false positives that will have visible affects. Ie, if you reach a point of dropping 100k or 1M

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Michael Peddemors
On 16-03-18 11:28 AM, Rodgers, Anthony (DTMB) wrote: “…delete it without delivering it to the intended recipient’s INBOX or Junk folder with no NDR…” When did dropping mail on the floor become acceptable? Or am I just grumpy? Nobody wants backscatter, but that’s what SMTP-time DSNs are for, no?

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-23 Thread Gilles Chehade
On Tue, Mar 22, 2016 at 05:39:43PM +, Michael Wise wrote: > We have convinced some of the Powers That Be that we should find another > solution, and there is an open-ness to change on this behavior. Not gonna be > this week or this month ... who can say for sure. But noise is being made > ab

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-22 Thread Michael Wise
Analysis | "Your Spam Specimen Has Been Processed." | Got the Junk Mail Reporting Tool ? -Original Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Noel Butler Sent: Saturday, March 19, 2016 3:54 AM To: mailop@mailop.org Subject: Re: [mailop] Mail accepted by o

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-22 Thread Michael Wise
t the Junk Mail Reporting Tool ? -Original Message- From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Alarig Le Lay Sent: Saturday, March 19, 2016 2:50 AM To: mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Fri Mar 18 00:38:36 201

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-20 Thread Luke Martinez via mailop
Michael, Could you elaborate on: "The issue will be highlighted in the SNDS report, however." Luke On Thu, Mar 17, 2016 at 6:38 PM, Michael Wise wrote: > Has the customer signed up for JMRP or SNDS? > > Because if not, that would be step #0; see below. > > > > And yes, under certain circumst

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Aaron C. de Bruyn
On Fri, Mar 18, 2016 at 11:22 AM, Hugo Slabbert wrote: > > They're welcome to run their own server at near-zero maintenance cost. > But, if that mode of operating the mail server results in other mail > systems being negatively impacted and the admins of those mail systems then > taking corrective

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Hugo Slabbert
On Fri 2016-Mar-18 11:05:59 -0700, Aaron C. de Bruyn wrote: On Thu, Mar 17, 2016 at 10:04 PM, Jay Hennigan wrote: Am I just grumpy this week? Kinda. The desire to move to a small cabin in the woods and never hear the words 'e-mail' or 'Microsoft' ever again sounds perfect right about n

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Luke Martinez via mailop
That's interesting. I find their ticketing system to be much more reliable and effective than any other deliverability mitigation channel out there (aside from calling in a favor with a friend.) On Thu, Mar 17, 2016 at 7:38 PM, Marc Perkel wrote: > I've had nothing but trouble with MS. Lots of

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Hal Murray
> * They like having a mail server that costs them $0/year for the last 8 > years, so they don't want to pay $200/mo to switch to Exchange online. How much is their non-delivery problem costing them? Be sure to include lost-time as well as charges that show up on a bill > I guess one of those t

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Luke Martinez via mailop
Luke Martinez > Sent: ‎3/‎17/‎2016 5:47 PM > To: Michael Wise > Cc: Aaron C. de Bruyn ; mailop@mailop.org > Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. > > Michael, > > Could you elaborate on: > > "The issue will be highlighted in th

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Michael Wise
:mailop@mailop.org> Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. Michael, Could you elaborate on: "The issue will be highlighted in the SNDS report, however." Luke On Thu, Mar 17, 2016 at 6:38 PM, Michael Wise mailto:michael.w...@microsoft.com>> w

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Carl Byington
-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 On Fri, 2016-03-18 at 18:28 +, Rodgers, Anthony (DTMB) wrote: > When did dropping mail on the floor become acceptable? Apple (me.com, mac.com) does that also. And unlike Microsoft they seem to have NO way for their own customers to ask about or

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Rodgers, Anthony (DTMB)
, 2016 20:39 To: Aaron C. de Bruyn ; mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. Has the customer signed up for JMRP or SNDS? Because if not, that would be step #0; see below. And yes, under certain circumstances, Hotmail/Outlook will 250 the mail

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Marc Perkel
I've had nothing but trouble with MS. Lots of messages delayed for hours. No one to contact and complain to. I think their system is broken and they don't know how to fix it. On 03/17/16 17:12, Aaron C. de Bruyn wrote: A customer complained to me they haven't been able to e-mail outlook/hotmai

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Aaron C. de Bruyn
On Thu, Mar 17, 2016 at 10:04 PM, Jay Hennigan wrote: > > Am I just grumpy this week? >> > > Kinda. The desire to move to a small cabin in the woods and never hear the words 'e-mail' or 'Microsoft' ever again sounds perfect right about now--so I guess I am grumpy. ;) > Is e-mail no longer a c

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Suresh Ramasubramanian
You sign up for your /24 on which you have a couple of hundred such customers, and receive those snds stats If you see an IP going red you can hand this off to your customer for them to fix their hacked exchange, postfix with a test/test user or whatever it is that caused the issue. > On 18-Ma

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Jay Hennigan
On 3/17/16 6:59 PM, Aaron C. de Bruyn wrote: On Thu, Mar 17, 2016 at 5:38 PM, Michael Wise mailto:michael.w...@microsoft.com>> wrote: Has the customer signed up for JMRP or SNDS? Because if not, that would be step #0; see below. Nope. This seems especially bad to me. Is every mail

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Mark Milhollan
On Fri, 18 Mar 2016, Michael Wise wrote: >And yes, under certain circumstances, Hotmail/Outlook will [...] delete >[...] with no NDR. The issue will be highlighted in the SNDS report, >however. Any idea what that looks like? Are those the ones to be found in the blocked table on the ipStatus.

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Aaron C. de Bruyn
On Thu, Mar 17, 2016 at 5:38 PM, Michael Wise wrote: > Has the customer signed up for JMRP or SNDS? > > Because if not, that would be step #0; see below. > Nope. This seems especially bad to me. Is every mail provider out there going to create their own pet reporting system that requires an acc

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Noel Butler
On 19/03/2016 09:11, Renaud Allard via mailop wrote: On 18/03/16 01:38, Michael Wise wrote: And yes, under certain circumstances, Hotmail/Outlook will 250 the mail, and may then if it considers the IP sufficiently toxic, delete it without delivering it to the intended recipient’s INBOX or Junk

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Alarig Le Lay
On Fri Mar 18 00:38:36 2016, Michael Wise wrote: > Has the customer signed up for JMRP or SNDS? > Because if not, that would be step #0; see below. > > And yes, under certain circumstances, Hotmail/Outlook will 250 the mail, and > may then if it considers the IP sufficiently toxic, delete it with

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Michael Wise
) [mailto:rodger...@michigan.gov] Sent: Friday, March 18, 2016 11:49 AM To: Michael Wise ; Aaron C. de Bruyn ; mailop@mailop.org Subject: RE: [mailop] Mail accepted by outlook.com/hotmail.com disappears. “HotMail has been doing it for some time.” Oh, I know ☺ “It’s another policy we’re trying to change.” I

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Rodgers, Anthony (DTMB)
; mailop@mailop.org Subject: RE: [mailop] Mail accepted by outlook.com/hotmail.com disappears. Acceptable by whom? HotMail has been doing it for some time. Many people external to Microsoft have noted this for some time… It’s another policy we’re trying to change. 400+ Million customers online, tens of

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Renaud Allard via mailop
On 18/03/16 01:38, Michael Wise wrote: And yes, under certain circumstances, Hotmail/Outlook will 250 the mail, and may then if it considers the IP sufficiently toxic, delete it without delivering it to the intended recipient’s INBOX or Junk folder with no NDR. May I suppose that you agree th

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-19 Thread Michael Wise
igan Cc: mailop@mailop.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Thu, Mar 17, 2016 at 10:04 PM, Jay Hennigan mailto:mailop-l...@keycodes.com>> wrote: Am I just grumpy this week? Kinda. The desire to move to a small cabin in the woods and never hear

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Michael Wise
Has the customer signed up for JMRP or SNDS? Because if not, that would be step #0; see below. And yes, under certain circumstances, Hotmail/Outlook will 250 the mail, and may then if it considers the IP sufficiently toxic, delete it without delivering it to the intended recipient’s INBOX or Jun

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Aaron C. de Bruyn
On Fri, Mar 18, 2016 at 11:25 AM, Michael Wise wrote: > We **ARE** working on making it easier… > > > > Witness this (granted, if’s for Exchange Online, but): > > > > https://sender.office.com > Handy. I'm stashing that link away. > Is that shack for rent on weekends? > Yes.

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Michael Wise
microsoft.com/en-us/download/details.aspx?id=18275> ? From: Rodgers, Anthony (DTMB) [mailto:rodger...@michigan.gov] Sent: Friday, March 18, 2016 11:29 AM To: Michael Wise ; Aaron C. de Bruyn ; mailop@mailop.org Subject: RE: [mailop] Mail accepted by outlook.com/hotmail.com disappears. “…d

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Michael Wise
.org Subject: Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears. On Fri, Mar 18, 2016 at 11:25 AM, Michael Wise mailto:michael.w...@microsoft.com>> wrote: We *ARE* working on making it easier… Witness this (granted, if’s for Exchange Online, but): https://s

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Dominique Rousseau
Hi Mike, Le Fri, Mar 18, 2016 at 12:38:36AM +, Michael Wise [michael.w...@microsoft.com] a écrit: > Has the customer signed up for JMRP or SNDS? > Because if not, that would be step #0; see below. Thanks for the clear roadmap for getting feedback from Outlook/MS/Live ! (I never found such c

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread Aaron C. de Bruyn
On Fri, Mar 18, 2016 at 2:35 PM, Hal Murray wrote: > > How much is their non-delivery problem costing them? Be sure to include > lost-time as well as charges that show up on a bill > Dealing with everyone except Microsoft took about 20 minutes. Over 8 years, this is the first time it's come up.

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

2016-03-18 Thread G. Miliotis
On 18/3/2016 23:35, Hal Murray wrote: In a way, I'm thankful that Microsoft is making it difficult to get delisted. It makes people think about the cost-shifting they are doing. They probably aren't thinking of it as cost-shifting, but at least they are becoming more aware of the problem. Ros