Re: Explicitely Cc bug reporters

2009-09-14 Thread Jon Dowland
On Sat, Sep 12, 2009 at 11:13:49AM +0200, Michelle Konzack wrote: > It is realy ANNOYING to get tonns of BTS messages on > my cellphone, because my adress is my > official business email! I would strongly suggest using a different address for your bug activities. -- Jon Dowland signatur

Re: Explicitely Cc bug reporters

2009-09-13 Thread Charles Plessy
Le Sat, Sep 12, 2009 at 11:38:47PM -0400, Felipe Sateler a écrit : > > A lot has been said about CCing submitters, but what about other > contributors? Is there any reason someone would want to comment on a bug > report and _not_ be notified of further messaging on it? Hi all, during last year

Re: Explicitely Cc bug reporters

2009-09-13 Thread Don Armstrong
On Sat, 12 Sep 2009, Felipe Sateler wrote: > A lot has been said about CCing submitters, but what about other > contributors? Is there any reason someone would want to comment on a > bug report and _not_ be notified of further messaging on it? That's not really the reason why we don't already noti

Re: Explicitely Cc bug reporters

2009-09-13 Thread Stefano Zacchiroli
On Fri, Sep 11, 2009 at 03:16:59PM +0200, Julien Cristau wrote: > On Thu, 2009-09-10 at 17:23 +0200, Stefano Zacchiroli wrote: > > Conceptually, what "we" want is trivial: we want submitter to be > > subscribed (in the sense of "bts subscribe") by default. If they want, > > they are free to opt uns

Re: Explicitely Cc bug reporters

2009-09-12 Thread Felipe Sateler
Steve Langasek wrote: > On Thu, Sep 10, 2009 at 10:40:14PM +0200, Sandro Tosi wrote: >> > I'm fine with it being the default, it just needs to be something that >> > a submitter can choose not to receive. > >> > If the consensus is that we should implement Cc:'ing the submitter >> > quickly, and

Re: Explicitely Cc bug reporters

2009-09-12 Thread Russ Allbery
Steve Langasek writes: > I don't think this level of opt-out achieves anything. Perhaps owing to > the existing BTS handling, I'm very conscious of whether a given message > I write to the BTS should be seen by the submitter (and the answer is > almost always yes). A submitter opting out of rec

Re: Explicitely Cc bug reporters

2009-09-12 Thread Don Armstrong
On Sat, 12 Sep 2009, Josselin Mouette wrote: > Le samedi 12 septembre 2009 à 10:07 -0700, Don Armstrong a écrit : > > No additional me too messages are needed; I just wanted to wait to see > > if there was some compelling objections before changing the default. > > Since there haven't been any, I

Re: Explicitely Cc bug reporters

2009-09-12 Thread Steve Langasek
On Sat, Sep 12, 2009 at 12:00:49PM -0700, Russ Allbery wrote: > Steve Langasek writes: > > On Sat, Sep 12, 2009 at 10:07:13AM -0700, Don Armstrong wrote: > >> No additional me too messages are needed; I just wanted to wait to see > >> if there was some compelling objections before changing the de

Re: Explicitely Cc bug reporters

2009-09-12 Thread Josselin Mouette
Le samedi 12 septembre 2009 à 10:07 -0700, Don Armstrong a écrit : > No additional me too messages are needed; I just wanted to wait to see > if there was some compelling objections before changing the default. > Since there haven't been any, I'll be implementing the fast version > (n...@bdo and n

Re: Explicitely Cc bug reporters

2009-09-12 Thread Russ Allbery
Julien Cristau writes: > On Sat, Sep 12, 2009 at 12:00:49 -0700, Russ Allbery wrote: >> As a general principle I think it should always be possible for people >> to opt out of mail from any sort of automated or semi-automated system. >> I think supporting opt-out is a good idea. But I think that

Re: Explicitely Cc bug reporters

2009-09-12 Thread Don Armstrong
On Sat, 12 Sep 2009, Steve Langasek wrote: > On Sat, Sep 12, 2009 at 10:07:13AM -0700, Don Armstrong wrote: > > On Fri, 11 Sep 2009, Steve Langasek wrote: > > > How much support must be shown for such an implementation to see it > > > done? > > > No additional me too messages are needed; I just wa

Re: Explicitely Cc bug reporters

2009-09-12 Thread Julien Cristau
On Sat, Sep 12, 2009 at 12:00:49 -0700, Russ Allbery wrote: > As a general principle I think it should always be possible for people to > opt out of mail from any sort of automated or semi-automated system. I > think supporting opt-out is a good idea. But I think that if the > submitter opts out

Re: Explicitely Cc bug reporters

2009-09-12 Thread Russ Allbery
Steve Langasek writes: > On Sat, Sep 12, 2009 at 10:07:13AM -0700, Don Armstrong wrote: >> No additional me too messages are needed; I just wanted to wait to see >> if there was some compelling objections before changing the default. >> Since there haven't been any, I'll be implementing the fast

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-12 10:07:32, schrieb Philipp Kern: > On 2009-09-12, Michelle Konzack wrote: > > And as I have written, I was several times bombed on my cellphone with > > messages up to 20 MByte > > And I was bombed with six from you, where I assume that one would've been > sufficient, summarisi

Re: Explicitely Cc bug reporters

2009-09-12 Thread Steve Langasek
On Sat, Sep 12, 2009 at 10:07:13AM -0700, Don Armstrong wrote: > On Fri, 11 Sep 2009, Steve Langasek wrote: > > How much support must be shown for such an implementation to see it > > done? > No additional me too messages are needed; I just wanted to wait to see > if there was some compelling obje

Re: Explicitely Cc bug reporters

2009-09-12 Thread Don Armstrong
On Fri, 11 Sep 2009, Steve Langasek wrote: > How much support must be shown for such an implementation to see it > done? No additional me too messages are needed; I just wanted to wait to see if there was some compelling objections before changing the default. Since there haven't been any, I'll be

Re: Explicitely Cc bug reporters (summary)

2009-09-12 Thread Manoj Srivastava
Hi, I have been looking at the thread, and here is what I think I saw as the emerging consensus: 1) allow submiters subscribe to a bug at submit@ time (perhaps the default being to subscribe, and unsubscription an option) 2) nnn-submitter@ makes "certain" that the submitter gets

Re: Explicitely Cc bug reporters

2009-09-12 Thread Brett Parker
On 12 Sep 11:13, Michelle Konzack wrote: > Am 2009-09-10 17:23:32, schrieb Stefano Zacchiroli: > > We currently even have procmail recipe to automatically subscribe upon > > BTS ack receipt, that should be the default and the recipes reverted to > > unsubscribe by default who doesn't want subscript

Re: Explicitely Cc bug reporters

2009-09-12 Thread Philipp Kern
On 2009-09-12, Michelle Konzack wrote: > And as I have written, I was several times bombed on my cellphone with > messages up to 20 MByte And I was bombed with six from you, where I assume that one would've been sufficient, summarising your points. Kind regards, Philipp Kern -- To UNSUB

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-10 21:35:02, schrieb Frans Pop: > IMO opting out should mainly be for the case where the submitter is also > receiving follow-ups because he's a member of the packaging team and thus > already subscribed to the maintainer mailing list or PTS for the package. > I.e. to avoid getting du

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-10 11:46:44, schrieb Russ Allbery: > I would ideally like to see this implemented by having reportbug ask > whether they want to be subscribed, perhaps with a default of yes, rather > than just subscribing them and making them opt-out. At the very las in reportbug: Dear Bug-Reporter,

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-10 17:23:32, schrieb Stefano Zacchiroli: > We currently even have procmail recipe to automatically subscribe upon > BTS ack receipt, that should be the default and the recipes reverted to > unsubscribe by default who doesn't want subscription. Then I have to write a second procmail r

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-10 16:05:19, schrieb Colin Tuckley: > That is exactly what I was going to suggest - with the addition that > the message you get sent after submitting the bug included the fact > that you had been subscribed and a link to click to unsubscribe > easily. and if someone is subscribed to th

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Hi Mark, Kumar and *, Am 2009-09-10 16:25:04, schrieb Mark Brown: > On Thu, Sep 10, 2009 at 10:04:19AM -0500, Kumar Appaiah wrote: > > To be more specific, we should have a pseudo-header like > > Subscribe: yes > > which would allow me to subscribe to the bug during submission. This > > way, we av

Re: Explicitely Cc bug reporters

2009-09-12 Thread Michelle Konzack
Am 2009-09-10 16:09:02, schrieb Sandro Tosi: > Ideally, I'd imaging nnn...@b.d.o to reach > > - submitter > - maintainers > - subscribers Is this not already the case? Exspecialy I am subscriber to the PTS and 1200 Packages I have installed on any of my systems and since some times I get all me

Re: Explicitely Cc bug reporters

2009-09-11 Thread Christian Perrier
Quoting Don Armstrong (d...@debian.org): > Considering the fact that this thread has only been here for a few > hours,[1] I'm going to hold off at least for a few days to entertain > objections. But hearing none, I'll implement this when I get a chance. Not sure that's really needed as you made

Re: Explicitely Cc bug reporters

2009-09-11 Thread Steve Langasek
On Thu, Sep 10, 2009 at 10:40:14PM +0200, Sandro Tosi wrote: > > I'm fine with it being the default, it just needs to be something that > > a submitter can choose not to receive. > > If the consensus is that we should implement Cc:'ing the submitter > > quickly, and that it's ok to implement the o

Re: Explicitely Cc bug reporters

2009-09-11 Thread Ben Finney
Don Armstrong writes: > The complete plan involves having nnn-submitter@ changing from being > an alias of the submitter's e-mail address to behaving like nnn@, with > the addition of making sure that the submitter gets a copy. See my > mails on this subject. Thanks for pointing this out again.

Re: Explicitely Cc bug reporters

2009-09-11 Thread Frans Pop
Harald Braumann wrote: > While I personally like to be kept updated on all bugs I file and would > welcome an auto-subscribe feature, one has to accept the fact that > others might not. I always find it very irritating if The System > forces things on me because it thinks it knows what's best for e

Re: Explicitely Cc bug reporters

2009-09-11 Thread Don Armstrong
On Fri, 11 Sep 2009, Christoph Egger wrote: > I'm seeing exactly this problem with the proposal. IMHO we really > need a way to definitely get the submitter and we need to use that > whenever we need a answer. subscribing the submitter to > ???...@bugs.d.o by default and giving the option to unsubs

Re: Explicitely Cc bug reporters

2009-09-11 Thread Steve Langasek
On Fri, Sep 11, 2009 at 12:44:56PM +0100, Jon Dowland wrote: > On Fri, Sep 11, 2009 at 10:21:07AM +0200, Frans Pop wrote: > > As I've mentioned before, IMO there is only one valid > > reason to unsubscribe from BRs after we change the > > default, and that is if you *already* receive follow-ups > >

Re: Explicitely Cc bug reporters

2009-09-11 Thread Harald Braumann
On Fri, 11 Sep 2009 10:21:07 +0200 Frans Pop wrote: > Paul Wise wrote: > > I personally prefer not to be CCed on bug reports. I don't want to > > recieve any mail about a bug unless it is asking me to supply more > > information. > > So you *do* want to be CCed if the maintainer needs more infor

Re: Explicitely Cc bug reporters

2009-09-11 Thread Julien Cristau
On Thu, 2009-09-10 at 17:23 +0200, Stefano Zacchiroli wrote: > Conceptually, what "we" want is trivial: we want submitter to be > subscribed (in the sense of "bts subscribe") by default. If they want, > they are free to opt unsubscribing. If the submitter can unsubscribe, then we haven't won anyth

Re: Explicitely Cc bug reporters

2009-09-11 Thread Julien Cristau
On Thu, 2009-09-10 at 18:25 +0200, Bernhard R. Link wrote: > That is the thread at large. Currently it was about why nnn-quiet is no > suitable workaround if the followup address for users (nnn@) would suddenly > also mail users. Speaking of -quiet, I'd be happy to see that die. Or at the very le

Re: Explicitely Cc bug reporters

2009-09-11 Thread Wouter Verhelst
On Thu, Sep 10, 2009 at 02:15:43PM -0500, John Goerzen wrote: > I don't find the existing behavior confusing, especially since there > is -submitter@ The problem with the -submitter@ mail alias is that it does not get changed in the forward, so that when a submitter hits 'reply' in his MUA, he

Re: Explicitely Cc bug reporters

2009-09-11 Thread Jon Dowland
On Fri, Sep 11, 2009 at 10:21:07AM +0200, Frans Pop wrote: > As I've mentioned before, IMO there is only one valid > reason to unsubscribe from BRs after we change the > default, and that is if you *already* receive follow-ups > because snip There's also the case where you submitted a bug in a pac

Re: Explicitely Cc bug reporters

2009-09-11 Thread Jon Dowland
On Fri, Sep 11, 2009 at 09:40:21AM +0200, Bernhard R. Link wrote: > [1] I think that is the biggest argument against this change: The > current behaviour is user centered and the new one will be > developer-centered, so most likely be confusing to the user. I don't agree with the positioning here.

Re: Explicitely Cc bug reporters

2009-09-11 Thread Jon Dowland
On Thu, Sep 10, 2009 at 09:35:02PM +0200, Frans Pop wrote: > I don't think it should be too easy to opt-out. We should > not get in a situation where we no longer CC a submitter > because we assume he/she is subscribed, while the > submitter will never get the mails because he did not > realize tha

Re: Explicitely Cc bug reporters

2009-09-11 Thread Christoph Egger
Frans Pop schrieb: > Paul Wise wrote: >> I personally prefer not to be CCed on bug reports. I don't want to >> recieve any mail about a bug unless it is asking me to supply more >> information. > > So you *do* want to be CCed if the maintainer needs more information. > > Then there's one thing I

Re: Explicitely Cc bug reporters

2009-09-11 Thread Frans Pop
Paul Wise wrote: > I personally prefer not to be CCed on bug reports. I don't want to > recieve any mail about a bug unless it is asking me to supply more > information. So you *do* want to be CCed if the maintainer needs more information. Then there's one thing I don't get. - if we change the de

Re: Explicitely Cc bug reporters

2009-09-11 Thread Bernhard R. Link
* Don Armstrong [090910 22:47]: > On Thu, 10 Sep 2009, Sandro Tosi wrote: > > Given the high rate of people (at least in those that replied here) > > in favor of adding submitter in the loop of n...@b.d.o, I think your > > plan is very good: > > > > - include the submitter in n...@b.d.o by default

Re: Explicitely Cc bug reporters

2009-09-11 Thread Paul Wise
On Thu, Sep 10, 2009 at 9:45 PM, Samuel Thibault wrote: > I'd like to remind maintainers that in order to reach bug reporters to > ask for tests etc. you _need_ to explicitely Cc the bug reporter, else > he won't receive the mail and of course not do the tests etc.  It's now > quite a few times t

Re: Explicitely Cc bug reporters

2009-09-11 Thread Stefano Zacchiroli
On Thu, Sep 10, 2009 at 01:47:22PM -0700, Don Armstrong wrote: > 1: Not to mention the multiple messages erroneously describing my > position on the matter without allowing time for a response, or > bothering to read the logs of the relevant bugs. While I hope I'm not in that author set :-), let m

Re: Explicitely Cc bug reporters

2009-09-10 Thread Don Armstrong
On Thu, 10 Sep 2009, Sandro Tosi wrote: > Given the high rate of people (at least in those that replied here) > in favor of adding submitter in the loop of n...@b.d.o, I think your > plan is very good: > > - include the submitter in n...@b.d.o by default now; Considering the fact that this thread

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
On Thu, Sep 10, 2009 at 22:31, Don Armstrong wrote: > On Thu, 10 Sep 2009, David Nusinow wrote: >> Don Armstrong wrote: >> >On Thu, 10 Sep 2009, Sandro Tosi wrote: >> >>I was thinking about this a couple of hours ago, but in the >> >>different direction: why not mailing the submitter by default? >

Re: Explicitely Cc bug reporters

2009-09-10 Thread Don Armstrong
On Thu, 10 Sep 2009, David Nusinow wrote: > Don Armstrong wrote: > >On Thu, 10 Sep 2009, Sandro Tosi wrote: > >>I was thinking about this a couple of hours ago, but in the > >>different direction: why not mailing the submitter by default? > >> > >>Ideally, I'd imaging nnn...@b.d.o to reach > >> > >

Re: Explicitely Cc bug reporters

2009-09-10 Thread John Goerzen
On Thu, Sep 10, 2009 at 04:05:19PM +0100, Colin Tuckley wrote: > Quoting Mark Brown : > > >What would be really useful here is the ability to set up the BTS to > >subscribe you to bugs you've filed by default. That avoids the issue > >with confusing less technical users. > > That is exactly what

Re: Explicitely Cc bug reporters

2009-09-10 Thread David Nusinow
Don Armstrong wrote: On Thu, 10 Sep 2009, Sandro Tosi wrote: I was thinking about this a couple of hours ago, but in the different direction: why not mailing the submitter by default? Ideally, I'd imaging nnn...@b.d.o to reach - submitter n...@bdo should reach submitters who are inte

Re: Explicitely Cc bug reporters

2009-09-10 Thread Frans Pop
Russ Allbery wrote: >> That should probably be something that would fly for me actually. and >> you could make reportbug take an option to add some kind of pseudo >> header so that subscribing is not done for the rare cases when sender >> doesn't want to be subscribed. > > I would ideally like to

Re: Explicitely Cc bug reporters

2009-09-10 Thread Andrei Popescu
On Thu,10.Sep.09, 09:32:55, Kumar Appaiah wrote: > > Just my view, I try to remember to Cc the reporter, but I'd much > rather prefer being subscribed to bugs as I report them. Or maybe make it possible to subscribe by just replying to the ACK mail. Regards, Andrei -- If you can't explain it si

Re: Explicitely Cc bug reporters

2009-09-10 Thread Andrew Price
On Thu, Sep 10, 2009 at 04:32:09PM +0200, Sandro Tosi wrote: > 2009/9/10 Josselin Mouette : > > Le jeudi 10 septembre 2009 à 16:09 +0200, Sandro Tosi a écrit : > >> I was thinking about this a couple of hours ago, but in the different > >> direction: why not mailing the submitter by default? > > >

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
On Thu, Sep 10, 2009 at 20:46, Russ Allbery wrote: > Pierre Habouzit writes: >> On Thu, Sep 10, 2009 at 05:23:32PM +0200, Stefano Zacchiroli wrote: > >>> Conceptually, what "we" want is trivial: we want submitter to be >>> subscribed (in the sense of "bts subscribe") by default. If they want, >>>

Re: Explicitely Cc bug reporters

2009-09-10 Thread Russ Allbery
Pierre Habouzit writes: > On Thu, Sep 10, 2009 at 05:23:32PM +0200, Stefano Zacchiroli wrote: >> Conceptually, what "we" want is trivial: we want submitter to be >> subscribed (in the sense of "bts subscribe") by default. If they want, >> they are free to opt unsubscribing. > That should probabl

Re: Explicitely Cc bug reporters

2009-09-10 Thread martin f krafft
also sprach Samuel Thibault [2009.09.10.1545 +0200]: > I'd like to remind maintainers that in order to reach bug reporters to > ask for tests etc. you _need_ to explicitely Cc the bug reporter, else > he won't receive the mail and of course not do the tests etc. It's now > quite a few times that

Re: Explicitely Cc bug reporters

2009-09-10 Thread Don Armstrong
On Thu, 10 Sep 2009, Sandro Tosi wrote: > I was thinking about this a couple of hours ago, but in the > different direction: why not mailing the submitter by default? > > Ideally, I'd imaging nnn...@b.d.o to reach > > - submitter n...@bdo should reach submitters who are interested in being reach

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
Ok, recap-ing a bit, adding ow...@bts in the loop directly. On Thu, Sep 10, 2009 at 16:09, Sandro Tosi wrote: > On Thu, Sep 10, 2009 at 15:45, Samuel Thibault wrote: >> Hello, >> >> I'd like to remind maintainers that in order to reach bug reporters to >> ask for tests etc. you _need_ to explici

Re: Explicitely Cc bug reporters

2009-09-10 Thread Pierre Habouzit
On Thu, Sep 10, 2009 at 04:58:30PM +0200, Samuel Thibault wrote: > Leo costela Antunes, le Thu 10 Sep 2009 16:52:43 +0200, a écrit : > > Why not include a pseudo-header to subscribe to bugreports on submit? > > I thought about that too, but that doesn't solve the original problem: > clueless repor

Re: Explicitely Cc bug reporters

2009-09-10 Thread Pierre Habouzit
On Thu, Sep 10, 2009 at 05:23:32PM +0200, Stefano Zacchiroli wrote: > On Thu, Sep 10, 2009 at 05:08:00PM +0200, Pierre Habouzit wrote: > > When the maintainer think the bug reporter is not to be annoyed, then he > > should mail nnn-silent or whatever, because that is the exception. > > Full ACK. >

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 18:25 +0200, Bernhard R. Link a écrit : > That is the thread at large. Currently it was about why nnn-quiet is no > suitable workaround if the followup address for users (nnn@) would suddenly > also mail users. Then use nnn-maintonly@, which will reach the PTS and mai

Re: Explicitely Cc bug reporters

2009-09-10 Thread Bernhard R. Link
* Josselin Mouette [090910 18:11]: > > Otherwise most packages have some crowd of people following the package > > or even only specific bugs. Then additional user input not reaching them > > is losing valuate chances for additional information. > > We???re not talking about preventing additional

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 17:55 +0200, Bernhard R. Link a écrit : > If all one does with the bugs is collecting them, hoping upstream will fix > them (for which one does not even have the manpower to check oneself) > or the submitters lose interest, then the current system is of course > not fa

Re: Explicitely Cc bug reporters

2009-09-10 Thread Bernhard R. Link
* Josselin Mouette [090910 17:26]: > Le jeudi 10 septembre 2009 à 17:19 +0200, Bernhard R. Link a écrit : > > > When the maintainer think the bug reporter is not to be annoyed, then he > > > should mail nnn-silent or whatever, > > > > That is only true for very small packages where only the mainta

Re: Explicitely Cc bug reporters

2009-09-10 Thread Mark Brown
On Thu, Sep 10, 2009 at 05:08:00PM +0200, Pierre Habouzit wrote: > Not the reverse. This is a major (if not _THE_ major) annoyance with the > BTS. FWIW this is a long discussed issue, and the BTS maintainers do not > share this opinion (that mailing @ should also mail the submitter) > so we're

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 17:19 +0200, Bernhard R. Link a écrit : > > When the maintainer think the bug reporter is not to be annoyed, then he > > should mail nnn-silent or whatever, > > That is only true for very small packages where only the maintainer is > intrested in. Since apparently y

Re: Explicitely Cc bug reporters

2009-09-10 Thread Mark Brown
On Thu, Sep 10, 2009 at 10:04:19AM -0500, Kumar Appaiah wrote: > On Thu, Sep 10, 2009 at 03:43:16PM +0100, Mark Brown wrote: > > What would be really useful here is the ability to set up the BTS to > > subscribe you to bugs you've filed by default. That avoids the issue > > with confusing less te

Re: Explicitely Cc bug reporters

2009-09-10 Thread Stefano Zacchiroli
On Thu, Sep 10, 2009 at 05:08:00PM +0200, Pierre Habouzit wrote: > When the maintainer think the bug reporter is not to be annoyed, then he > should mail nnn-silent or whatever, because that is the exception. Full ACK. > Not the reverse. This is a major (if not _THE_ major) annoyance with the > B

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 15:45 +0200, Samuel Thibault a écrit : > I'd like to remind maintainers that in order to reach bug reporters to > ask for tests etc. you _need_ to explicitely Cc the bug reporter, else > he won't receive the mail and of course not do the tests etc. It's now > quite a

Re: Explicitely Cc bug reporters

2009-09-10 Thread Nico Golde
Hi, * Kumar Appaiah [2009-09-10 17:03]: > On Thu, Sep 10, 2009 at 04:21:50PM +0200, Bernhard R. Link wrote: > > * Sandro Tosi [090910 16:09]: > > > Do others feel we should enable emailing the submitter by default? > > > there are some reasons not to? > > > > But reporters are sacrifing some of

Re: Explicitely Cc bug reporters

2009-09-10 Thread Bernhard R. Link
* Pierre Habouzit [090910 17:08]: > On Thu, Sep 10, 2009 at 04:21:50PM +0200, Bernhard R. Link wrote: > > * Sandro Tosi [090910 16:09]: > > > Do others feel we should enable emailing the submitter by default? > > > there are some reasons not to? > > > > But reporters are sacrifing some of their t

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 16:58 +0200, Bernhard R. Link a écrit : > So we should punish users for incompotent developers? Whoa? Informing users is punishing them? This whole thread is a complete WTF, as were previous discussions on the topic. -- .''`. Josselin Mouette : :' : `. `' “

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 15:43 +0100, Mark Brown a écrit : > What would be really useful here is the ability to set up the BTS to > subscribe you to bugs you've filed by default. That avoids the issue > with confusing less technical users. No, it wouldn’t be useful. Not all reports are well

Re: Explicitely Cc bug reporters

2009-09-10 Thread Samuel Thibault
Leo costela Antunes, le Thu 10 Sep 2009 16:52:43 +0200, a écrit : > Why not include a pseudo-header to subscribe to bugreports on submit? I thought about that too, but that doesn't solve the original problem: clueless reporters won't enable it and absent-minded maintainers will forget to Cc them.

Re: Explicitely Cc bug reporters

2009-09-10 Thread Colin Tuckley
Quoting Mark Brown : What would be really useful here is the ability to set up the BTS to subscribe you to bugs you've filed by default. That avoids the issue with confusing less technical users. That is exactly what I was going to suggest - with the addition that the message you get sent a

Re: Explicitely Cc bug reporters

2009-09-10 Thread Pierre Habouzit
On Thu, Sep 10, 2009 at 04:21:50PM +0200, Bernhard R. Link wrote: > * Sandro Tosi [090910 16:09]: > > Do others feel we should enable emailing the submitter by default? > > there are some reasons not to? > > But reporters are sacrifing some of their time to help us make our > distribution better.

Re: Explicitely Cc bug reporters

2009-09-10 Thread Kumar Appaiah
On Thu, Sep 10, 2009 at 03:43:16PM +0100, Mark Brown wrote: > > This is subjective. I know of several bug reporters who would either > > be happy to see that their bug is being dicussed/attended to, or even > > be able to pariticipate in the fixing efforts if their technical > > knowledge falls in

Re: Explicitely Cc bug reporters

2009-09-10 Thread Mark Brown
On Thu, Sep 10, 2009 at 09:32:55AM -0500, Kumar Appaiah wrote: > On Thu, Sep 10, 2009 at 04:21:50PM +0200, Bernhard R. Link wrote: > > But reporters are sacrifing some of their time to help us make our > > distribution better. Do you really think we should scare them away > > by rewarding bug repo

Re: Explicitely Cc bug reporters

2009-09-10 Thread Bernhard R. Link
* Sandro Tosi [090910 16:35]: > Yes, I do believe that submitters should be informed of any activity > on their bugs (to know they're not ignored, to contribute to the tech > discussion (not every reported is a non-tech guy), etc). Not everyone is a non-tech guy, but even most tech-savy persons a

Re: Explicitely Cc bug reporters

2009-09-10 Thread Leo "costela" Antunes
Sandro Tosi wrote: > Do others feel we should enable emailing the submitter by default? > there are some reasons not to? As raised by Berhard[0], this could bother some reporters, OTOH - as Kumar said[1] - other posters would actually like being more closely involved with their bugs. Why not incl

Re: Explicitely Cc bug reporters

2009-09-10 Thread Benjamin Drung
Am Donnerstag, den 10.09.2009, 16:09 +0200 schrieb Sandro Tosi: > Ideally, I'd imaging nnn...@b.d.o to reach > > - submitter > - maintainers > - subscribers > > We already have -quite if we want to not mail people. > > Do others feel we should enable emailing the submitter by default? Yes, plea

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
On Thu, Sep 10, 2009 at 16:21, Bernhard R. Link wrote: > * Sandro Tosi [090910 16:09]: >> Do others feel we should enable emailing the submitter by default? >> there are some reasons not to? > > But reporters are sacrifing some of their time to help us make our > distribution better. Do you reall

Re: Explicitely Cc bug reporters

2009-09-10 Thread Kumar Appaiah
On Thu, Sep 10, 2009 at 04:21:50PM +0200, Bernhard R. Link wrote: > * Sandro Tosi [090910 16:09]: > > Do others feel we should enable emailing the submitter by default? > > there are some reasons not to? > > But reporters are sacrifing some of their time to help us make our > distribution better.

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
2009/9/10 Josselin Mouette : > Le jeudi 10 septembre 2009 à 16:09 +0200, Sandro Tosi a écrit : >> I was thinking about this a couple of hours ago, but in the different >> direction: why not mailing the submitter by default? > > Because the debbugs maintainer doesn’t want it. Yes, I seemed to remem

Re: Explicitely Cc bug reporters

2009-09-10 Thread Bernhard R. Link
* Sandro Tosi [090910 16:09]: > Do others feel we should enable emailing the submitter by default? > there are some reasons not to? But reporters are sacrifing some of their time to help us make our distribution better. Do you really think we should scare them away by rewarding bug reports by pul

Re: Explicitely Cc bug reporters

2009-09-10 Thread Josselin Mouette
Le jeudi 10 septembre 2009 à 16:09 +0200, Sandro Tosi a écrit : > I was thinking about this a couple of hours ago, but in the different > direction: why not mailing the submitter by default? Because the debbugs maintainer doesn’t want it. -- .''`. Josselin Mouette : :' : `. `' “I recomm

Re: Explicitely Cc bug reporters

2009-09-10 Thread Sandro Tosi
On Thu, Sep 10, 2009 at 15:45, Samuel Thibault wrote: > Hello, > > I'd like to remind maintainers that in order to reach bug reporters to > ask for tests etc. you _need_ to explicitely Cc the bug reporter, else > he won't receive the mail and of course not do the tests etc.  It's now > quite a few

Explicitely Cc bug reporters

2009-09-10 Thread Samuel Thibault
Hello, I'd like to remind maintainers that in order to reach bug reporters to ask for tests etc. you _need_ to explicitely Cc the bug reporter, else he won't receive the mail and of course not do the tests etc. It's now quite a few times that I have received a "you didn't answer" mail... Samuel