As an aside, it should read "Is RedHat actually providing support?".
> -----Original Message-----
> From: Glen Lee Edwards [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, June 08, 2000 10:33 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Are RedHat actually providing support?
>
>
> I've had no trouble getting all the free support I need off
> of this list
> and the respective distrobution list - Hedwig, Cartman, Zoot, et al.
>
> Glen
>
>
>
> On 8 Jun 2000, KThorpe wrote:
>
> >I've been using RedHat for a couple of years now. With our
> new server we
> >bought 6.2. We did this partly to support RH and partly to
> gain tech support
> >for installation.
> >
> >I raised a ticket with them on 24 May, it's still
> outstanding. They are
> >obviously incapable of supporting their customers. Is there
> a problem, or
> >just understaffing?
> >
> >Certainly it's not worth buying RedHat at the moment, I
> think I'll try
> >cheapbytes next time.
> >
> >Kevin
> >
> >
> >
> >
>
>
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