I totally agree,
I try to help as I can (as I received helped in another moments and now) but
still I don't think this has to do with getting the official support
Glen Lee Edwards wrote:
> I've had no trouble getting all the free support I need off of this list
> and the respective distrobution list - Hedwig, Cartman, Zoot, et al.
>
> Glen
>
> On 8 Jun 2000, KThorpe wrote:
>
> >I've been using RedHat for a couple of years now. With our new server we
> >bought 6.2. We did this partly to support RH and partly to gain tech support
> >for installation.
> >
> >I raised a ticket with them on 24 May, it's still outstanding. They are
> >obviously incapable of supporting their customers. Is there a problem, or
> >just understaffing?
> >
> >Certainly it's not worth buying RedHat at the moment, I think I'll try
> >cheapbytes next time.
> >
> >Kevin
> >
> >
> >
> >
>
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