I've been using RedHat for a couple of years now. With our new server we 
bought 6.2. We did this partly to support RH and partly to gain tech support 
for installation.

I raised a ticket with them on 24 May, it's still outstanding. They are 
obviously incapable of supporting their customers. Is there a problem, or 
just understaffing?

Certainly it's not worth buying RedHat at the moment, I think I'll try 
cheapbytes next time.

Kevin



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