I think many manufacturers use Refurb parts for repair/ warranty. I had a cell phone replaced under warranty and the "new" one was not new at all.

R.Ray Walters
CTO, Solarray, Inc
Nabcep Certified PV Installer,
Licensed Master Electrician
Solar Design Engineer
303 505-8760

On 12/15/2015 7:24 PM, Jerry Shafer wrote:

How much was it, l dont think Outback is not required new parts for OOW repairs. l have always had to return the replaced part. Im sure it has been tested as if it was new, right?
Jerry

On Dec 15, 2015 1:02 PM, "Starlight Solar Power Systems" <la...@starlightsolar.com <mailto:la...@starlightsolar.com>> wrote:

    I received a replacement FET board from Outback that I ordered for
    an out of warranty inverter. They sent me a used/refurbished board
    dated 2003. I was expecting a new part. Is this normal for Outback?

    Thank you,

    Larry Crutcher
    Starlight Solar Power Systems



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