Riv always answers the phone for me and I got my Sam Hillborne frame within 
a week or two. I don't know how long the Roadeo will take, they said it 
will be a couple of months so we will see. The wait on that frame isn't 
bothering me that much at all. Every email is answered quickly, like within 
that day, too. 
 
I understand if something falls through the cracks too. I mean, if they are 
selling 500 bikes a year among who knows how many other packages, I can 
understand something getting forgotten. I hope if the dude is for real, 
that a reasonable solution is found. I am suspicious though, based on the 
severity of the review, which really isn't a review on the Hilsen anyway. 
 
I try to make as many reviews that I can and judge the products fairly. 
Haven't made one on the Hillborne yet, but I should and have been meaning 
to write one up.
 
 
 

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