I'm somewhat sympathetic to the guy. He orders a bike, he's looking forward to his new bike, he wants to be riding it, and then six months later he hasn't gotten it and he hasn't heard from Riv. I understand that Rivendell is busy, and things happen, but if it was my bike, I'd want to know what the delay is, and I'd want to know without my having to call. I know that nagging feeling of "What if this company that I ordered from is just a phony that will take my money and not give me anything?" WE all know that Rivendell is real, but if your entire experience with Rivendell is ordering a bike and not getting it, you might start wondering.
I'm glad the situation is cleared up to everyone's satisfaction.That's what makes Rivendell great-- that when they make a mistake, they do their best to make it right. I agree with Justin about actually reading the reviews for a product you are interested in. I just bought a wool jersey from Ibex (hasn't come yet, but I'll wear it at the Riv Chica Fest). Some of the reviewers liked the product, some not, but when I actually read the reviews, I discovered that the dislikers were short and thought the jersey was too long, and the likers were tall and loved the extra length. My long waist means long jerseys are good for me, but if I were a petite miss I'd be glad to know to skip that product. I put in a review of something I got from Rivendell that I was not entirely delighted with-- the heavy green wool socks. The price is right, but no one should ever use a serger (a kind of sewing machine) to finish a wool sock. On Fri, Feb 8, 2013 at 12:20 PM, RJM <crccpadu...@gmail.com> wrote: > Ewww, there is a nasty one on the A. Homer Hilsen page. > http://www.rivbike.com/product-p/f-hilsen.htm -- -- Anne Paulson My hovercraft is full of eels -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
