Dear René and Bill and everyone,

Thank you for your comments and suggestions. Much appreciated. We are
working within the limitations of the system (Volusion) that allows us
to run our own web site and ordering system in-house.

"In-house" means us. Mostly Dave. There may be ways to do some of the
things that bigger businesses do with their benefits programs, and
we're continually exploring those options.

By keeping it in-house, we can also keep it affordable, which, in
turn, allows us to keep the wolf from the door in every sense of the
expression. That said, we certainly don't want to discourage business
by complicating something that should be simple.

I promise you: if there's an easier, cleaner way to do something, and
it doesn't cost a qazillion dollars to do it, that's always the way we
will be heading. Thank you for your patience and continued support
while we steer the boat in that direction.

Best regards,

John @ RBW

On Feb 1, 10:47 am, René Sterental <orthie...@gmail.com> wrote:
>  The way I'd like to see the system be implemented, if possible, would be
> similar to the way airline miles work. As long as I keep placing new orders
> before the 120 days expire, my rebate points never die. When I have enough
> for a new order, that's when I activate them and use them. This way I can
> wait until I have enough and minimize the hassle of having to split orders
> to match the rebate points I have.
>
> This would be a win-win scenario. RBW gets the recurring orders and we get
> to use our rebates whenever we want as long as we don't let them expire.
>
> René

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