Log and postconf as requested.

I could only find 3 lines of log for the transaction - it was part of a bulk send. It appears the email was actually sent for this one; was it really?

  log entry
------------------------
Oct 31 12:54:37 BRISTOLWEB postfix/smtp[35040]: A123A320136: to=<adminoff...@bcs.hants.sch.uk>, relay=none, delay=76, delays=54/1.5/20/0, dsn=4.4.3, status=deferred (Host or domain name not found. Name service error for name=bcs.hants.sch.uk type=MX: Host not found, try again) Oct 31 13:05:14 BRISTOLWEB postfix/smtp[35659]: Untrusted TLS connection established to bcs-hants-sch-uk.mail.protection.outlook.com[104.47.1.36]:25: TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits) Oct 31 13:05:16 BRISTOLWEB postfix/smtp[35659]: A123A320136: to=<adminoff...@bcs.hants.sch.uk>, relay=bcs-hants-sch-uk.mail.protection.outlook.com[104.47.1.36]:25, delay=715, delays=712/0.17/0.37/2.8, dsn=2.6.0, status=sent (250 2.6.0 <8e418a3e-a300-4529-9288-b7e8d4be8...@schoolhistoryscene.co.uk> [InternalId=77549929499990, Hostname=DBBPR03MB6969.eurprd03.prod.outlook.com] 5192716 bytes in 1.809, 2802.979 KB/sec Queued mail for delivery)

  postconf -n
------------------------
2bounce_notice_recipient = boun...@ssph.org.uk
address_verify_map = proxy:btree:/var/lib/postfix/verify_cache
address_verify_sender_ttl = 237m
alias_database = hash:/etc/postfix/aliases
alias_maps = hash:/etc/postfix/aliases
append_dot_mydomain = no
biff = no
body_checks = pcre:/etc/postfix/body_checks.pcre
bounce_notice_recipient = ad...@ssph.org.uk
bounce_queue_lifetime = 5d
broken_sasl_auth_clients = yes
compatibility_level = 2
delay_notice_recipient = ad...@ssph.org.uk
delay_warning_time = 4h
disable_vrfy_command = yes
error_notice_recipient = serv...@ssph.org.uk
header_checks = pcre:/etc/postfix/header_checks.pcre
home_mailbox = Maildir/
import_environment = MAIL_CONFIG MAIL_DEBUG MAIL_LOGTAG TZ XAUTHORITY DISPLAY LANG=C RESOLV_MULTI=on
inet_interfaces = all
inet_protocols = ipv4
mailbox_size_limit = 0
maildrop_destination_recipient_limit = 1
maximal_queue_lifetime = 5d
message_size_limit = 40960000
milter_connect_macros = j {daemon_name} {daemon_addr} v _
milter_default_action = accept
milter_protocol = 6
mime_header_checks = pcre:/etc/postfix/mime_header_checks.pcre
mua_milters = unix:/var/run/opendkim/opendkim.sock, unix:/var/run/clamav/clamav-milter.ctl mua_recipient_restrictions = reject_non_fqdn_recipient, reject_unknown_recipient_domain, permit_sasl_authenticated, reject
mydestination = localhost
mydomain = bristolweb.net
myhostname = mail.bristolweb.net
mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 46.33.129.43 185.35.151.92/30 185.35.151.96/27 185.35.148.127
mynetworks_style = host
non_smtpd_milters = unix:/var/run/opendkim/opendkim.sock
notify_classes = software, delay, bounce, 2bounce, resource, protocol
policy-spf_time_limit = 3600s
queue_directory = /var/spool/postfix
readme_directory = no
recipient_delimiter = +
relay_domains = mysql:/etc/postfix/mysql-relay-domains.cf
relay_recipient_maps = mysql:/etc/postfix/mysql_relay_recipients.cf
relayhost =
smtp_header_checks = pcre:/etc/postfix/smtp_header_checks.pcre
smtp_host_lookup = dns,native
smtp_tls_cert_file = /etc/letsencrypt/live/mail.bristolweb.net/fullchain.pem
smtp_tls_key_file = /etc/letsencrypt/live/mail.bristolweb.net/privkey.pem
smtp_tls_loglevel = 1
smtp_tls_mandatory_protocols = !SSLv2, !SSLv3, !TLSv1
smtp_tls_note_starttls_offer = yes
smtp_tls_protocols = !SSLv2, !SSLv3
smtp_tls_security_level = may
smtpd_banner = $myhostname ESMTP
smtpd_client_restrictions = permit_mynetworks permit_sasl_authenticated check_helo_access pcre:/etc/postfix/white_bypass.pcre reject_unknown_client_hostname reject_unknown_reverse_client_hostname reject_unauth_pipelining check_client_access pcre:/etc/postfix/sender_checks.pcre
smtpd_data_restrictions = reject_unauth_pipelining, permit
smtpd_delay_reject = yes
smtpd_hard_error_limit = 6
smtpd_helo_required = yes
smtpd_helo_restrictions = permit_mynetworks permit_sasl_authenticated check_helo_access pcre:/etc/postfix/white_bypass.pcre check_helo_access cidr:/etc/postfix/ip_check_whitelist reject_invalid_helo_hostname reject_non_fqdn_helo_hostname reject_unknown_helo_hostname check_helo_access cidr:/etc/postfix/ip_check_blacklist check_helo_access pcre:/etc/postfix/helo_checks.pcre reject_unauth_pipelining permit smtpd_milters = unix:/var/run/opendkim/opendkim.sock, unix:/var/run/opendmarc/opendmarc.sock, unix:/var/run/spamass/spamass.sock, unix:/var/run/clamav/clamav-milter.ctl smtpd_recipient_restrictions = permit_mynetworks permit_sasl_authenticated reject_unauth_destination reject_non_fqdn_hostname reject_non_fqdn_recipient reject_unknown_recipient_domain reject_invalid_hostname reject_unauth_pipelining reject_unverified_recipient reject_unlisted_recipient check_recipient_access pcre:/etc/postfix/recipient_checks.pcre permit_dnswl_client swl.spamhaus.org check_client_access pcre:/etc/postfix/received_whitelist.pcre check_client_access cidr:/etc/postfix/ip_check_whitelist check_client_access cidr:/etc/postfix/ip_check_blacklist check_policy_service unix:private/policy-spf permit smtpd_relay_restrictions = permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
smtpd_sasl_path = private/auth
smtpd_sasl_security_options = noanonymous
smtpd_sasl_type = dovecot
smtpd_sender_restrictions = permit_mynetworks permit_sasl_authenticated reject_unauth_pipelining check_sender_mx_access cidr:/etc/postfix/sender_mx_access check_sender_access pcre:/etc/postfix/sender_whitelist.pcre reject_non_fqdn_sender reject_unknown_sender_domain reject_unlisted_sender check_sender_access pcre:/etc/postfix/sender_checks.pcre
smtpd_soft_error_limit = 4
smtpd_tls_cert_file = /etc/letsencrypt/live/mail.bristolweb.net/fullchain.pem smtpd_tls_exclude_ciphers = aNULL, EXPORT, MD5, RC4, DH, DES, 3DES, SEED, CAMELLIA, aDSS, kDH, kECDH, IDEA
smtpd_tls_key_file = /etc/letsencrypt/live/mail.bristolweb.net/privkey.pem
smtpd_tls_loglevel = 1
smtpd_tls_mandatory_exclude_ciphers = aNULL, EXPORT, MD5, RC4, DH, DES, 3DES, SEED, CAMELLIA, aDSS, kDH, kECDH, IDEA
smtpd_tls_mandatory_protocols = !SSLv2, !SSLv3, !TLSv1
smtpd_tls_protocols = !SSLv2, !SSLv3
smtpd_tls_received_header = yes
smtpd_tls_security_level = may
smtpd_use_tls = yes
smtputf8_enable = no
strict_rfc821_envelopes = yes
transport_maps = mysql:/etc/postfix/mysql_transport.cf
unknown_address_reject_code = 553
unknown_client_reject_code = 571
unknown_hostname_reject_code = 571
unverified_recipient_reject_code = 550
virtual_alias_maps = mysql:/etc/postfix/mysql-virtual-alias-maps.cf
virtual_mailbox_domains = mysql:/etc/postfix/mysql-virtual-mailbox-domains.cf
virtual_mailbox_maps = mysql:/etc/postfix/mysql-virtual-mailbox-maps.cf
virtual_transport = lmtp:unix:private/dovecot-lmtp

  postconf -Mf
-------------------
smtp       inet  n       -       n       -       -       smtpd
submission inet  n       -       n       -       -       smtpd
    -o syslog_name=postfix/submission
    -o smtpd_tls_wrappermode=no
    -o smtpd_tls_security_level=encrypt
    -o smtpd_recipient_restrictions=$mua_recipient_restrictions
    -o smtpd_sasl_auth_enable=yes
    -o receive_override_options=no_header_body_checks
    -o milter_macro_daemon_name=ORIGINATING
    -o smtpd_sasl_type=dovecot
    -o smtpd_sasl_path=private/auth
    -o smtpd_milters=$mua_milters
smtps      inet  n       -       n       -       -       smtpd
    -o smtpd_tls_wrappermode=yes
    -o smtpd_sasl_auth_enable=yes
    -o receive_override_options=no_header_body_checks
pickup     fifo  n       -       n       60      1       pickup
    -o content_filter=
-o receive_override_options=no_header_body_checks,no_unknown_recipient_checks
cleanup    unix  n       -       n       -       0       cleanup
qmgr       fifo  n       -       n       300     1       qmgr
tlsmgr     unix  -       -       n       1000?   1       tlsmgr
rewrite    unix  -       -       n       -       -       trivial-rewrite
bounce     unix  -       -       n       -       0       bounce
defer      unix  -       -       n       -       0       bounce
trace      unix  -       -       n       -       0       bounce
verify     unix  -       -       n       -       1       verify
flush      unix  n       -       n       1000?   0       flush
proxymap   unix  -       -       n       -       -       proxymap
proxywrite unix  -       -       n       -       1       proxymap
smtp       unix  -       -       n       -       -       smtp
relay      unix  -       -       n       -       -       smtp
showq      unix  n       -       n       -       -       showq
error      unix  -       -       n       -       -       error
retry      unix  -       -       n       -       -       error
discard    unix  -       -       n       -       -       discard
local      unix  -       n       n       -       -       local
virtual    unix  -       n       n       -       -       virtual
lmtp       unix  -       -       n       -       -       lmtp
anvil      unix  -       -       n       -       1       anvil
scache     unix  -       -       n       -       1       scache
maildrop   unix  -       n       n       -       -       pipe flags=DRhu
    user=vmail argv=/usr/bin/maildrop -d ${recipient}
uucp       unix  -       n       n       -       -       pipe flags=Fqhu
    user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
ifmail unix - n n - - pipe flags=F user=ftn
    argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp      unix  -       n       n       -       -       pipe flags=Fq.
    user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix - n       n       -       2       pipe flags=R
    user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop}
    ${user} ${extension}
mailman    unix  -       n       n       -       -       pipe flags=FR
    user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py ${nexthop}
    ${user}
policy-spf unix  -       n       n       -       0       spawn user=nobody
    argv=/usr/bin/policyd-spf



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