>Will the messages still be located on the Exch server after POP3 is >disabled? No, there's no messages stored on the Exch server : in fact currently the Cerberus Hdesk software will connect up to the Exch server quite frequently (I'm not sure how frequent) such that any emails sent to the MS Exch server will get cleared away from the MS Exch (think it's within a couple of minutes) & then these emails will be stored in Cerberus.
>My question is, after it is disabled, will you still need to get the >messages off the Exchange server? No, I don't need to get the messages off the Exchange server. Technically, I could have used Gmail to substitute for the Exch server & Cerberus could interface into Gmail to clear out mails from Gmail via POP3. Cerberus may send a ticket to whoever send emails to the Gmail account so that it would appear to the sender that the ticket is being sent from the Gmail account. Gmail supports POP3 if I'm not mistaken. Unfortunately I'm not allowed to use Gmail due to the sensitivity of the project & information in the emails & Helpdesk CRs being issued. >Will new helpdesk messages continue to put on the Exchange? Or >is mail routing being changed so that these helpdesk emails are >routed to your "new" server, whether it be the helpdesk server or other? If I replace the Exch with Gmail, the Gmail account will only "temporarily" store emails sent to it for a couple of minutes before Cerberus clears away the emails from the Gmail account & then store the emails in Cerberus. > What we need to know is where the messages will exist, after this > corporate change. All messages will be in Cerberus after this change. >If they will still reside on the Exch server you will need to pull them >with an IMAP client, assuming they're not disabling IMAP as well. Unfortunately, they're disabling IMAP as well. Only RPC or Outlook Anywhere is supported. >If corporate is eliminating all protocols except the proprietary MS >protocols, you're in a pickle, and I'd recommend seeking new employment, >since your current employer would be lacking serious clue. In our culture, middle aged people will have difficulty seeking employment, esp in technical fields..... quite unfortunate Tks U On Wed, Nov 10, 2010 at 5:25 PM, Stan Hoeppner <s...@hardwarefreak.com>wrote: > sunhux G put forth on 11/10/2010 3:01 AM: > > Currently I have a Cerberus Helpdesk/CRM application > > (refer to http://www.cerberusweb.com/) which uses POP3 method > > to download mails from our MS Exchange server via POP3. > > > > We have to cease using this MS Exchange server soon as POP3 > > will be disabled soon due to a corporate directive. > > > > > > I thought of setting up postfix on the same server that hosts Cerberus. > > > > Does postfix support POP3? > > No. Postfix is an MTA only. > > Will the messages still be located on the Exch server after POP3 is > disabled? My question is, after it is disabled, will you still need to > get the messages off the Exchange server? Will new helpdesk messages > continue to put on the Exchange? Or is mail routing being changed so > that these helpdesk emails are routed to your "new" server, whether it > be the helpdesk server or other? > > What we need to know is where the messages will exist, after this > corporate change. If they will still be on the Exch server then Postfix > won't do you any good. > > If they will still reside on the Exch server you will need to pull them > with an IMAP client, assuming they're not disabling IMAP as well. If > corporate is eliminating all protocols except the proprietary MS > protocols, you're in a pickle, and I'd recommend seeking new employment, > since your current employer would be lacking serious clue. > > -- > Stan >
