On Tue, 2009-10-27 at 11:12 +0000, Mark Rogers wrote: > - They can't provide caller display (exchange not capable)
Usually they can, just not in the proper BT standard of V23 with polarity start. If it's a DECT handset, try unplugging the telephone line and the mains adapter from the base and leaving it for half an hour or so. If you plug it back in, it will not remember what caller ID standard is in use, and it may pick up on other signals (like Bellcore, which is what some of the older Telewest kit uses). Obviously once you outsource the helpdesk to people that don't know any better, your official policy becomes "can't be done" instead of "well, it might, but...". Regards, Tony V.
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