I'm sorry that you donot like virgin but i have been with them over 5 years
now and i have not one bit of bother, my broadband speed is good my
telephone service does all that i require.
stuart W.
On Tue, Oct 27, 2009 at 11:12 AM, Mark Rogers <m...@quarella.co.uk> wrote:

> Phil Thompson wrote:
> > Their recent conversion to seeing broadband as their core business, plus
> > the Virgin rebrand, may help.
>
> Having had grief with NTL before I swore I'd never go back to them.
>
> But earlier this year I did sign up to Virgin, purely because what they
> could offer me was cheaper than the alternatives at that time
> So far:
> - They've been billing me £1.25 for paper bills despite requesting
> electronic ones
> - They can't provide caller display (exchange not capable)
> - I paid extra for the voicemail option which allows me to change my
> message, and it took them several weeks to get it working (it needed a
> PIN to access, but nobody could tell me what the pin was or manage to
> reset it). Now that it works it is painful (you have to jump through a
> lot of hoops to listen to messages, you can't delete them until you've
> listened to them in full, all the voice prompts are so slow that they
> are painful).
>
> The 10M Internet connection works, but isn't noticeable faster than the
> 8M BT ADSL one I had before. The TV also works, but doesn't give me a
> lot that Freeview wasn't already giving me.
>
> So thumbs up, then! :-)
>
> --
> Mark Rogers // More Solutions Ltd (Peterborough Office) // 0844 251 1450
> Registered in England (0456 0902) @ 13 Clarke Rd, Milton Keynes, MK1 1LG
>
>
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