On Sun, Jun 14, 2015 at 9:07 PM, Mel Beckman <m...@beckman.org> wrote:
> SLAs are part of a contract, and thus only apply to the parties of the > contract. There are no payments due to other parties. The Internet is a > "best effort" network, with zero guarantees. > > -mel beckman > Ok, I'll bite: my $dayjob is a Level 3 client that was directly affected by lack of availability due to recovery attempt Level 3 tried in our region. Where $dayjob can collect $ for this incident ? Rubens