Hi Rafael,

I get that much, just wondering if Level3 would have to pay an SLA breach
> to its customers given the mess started with TM (even though it could have
> been avoided). And I am guessing if they do, they wouldn't be able to
> recover anything from TM.


I doubt if L3 has to pay anything to its customers in terms of SLA breach,
its best effort. Are you aware of any such agreement which suggest
otherwise? that would be interesting.

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