Raymond,

But you said "A simple 'sorry' would have done." Now you're asking for lots 
more detail. Why the change?

 -mel beckman

> On Jun 14, 2015, at 2:32 PM, Raymond Dijkxhoorn <raym...@prolocation.net> 
> wrote:
> 
> Hello Mel,
> 
> Must just be me then. 
> 
> I was most likely expecting a more in depth report. Strange things happened. 
> Perhaps they could post a 'what exactly happened' since this wasnt a average 
> route leak. 
> 
> Thanks,
> Raymond Dijkxhoorn
> 
>> Op 14 jun. 2015 om 23:27 heeft Mel Beckman <m...@beckman.org> het volgende 
>> geschreven:
>> 
>> Raymond,
>> 
>> They provided a "simple sorry":
>> 
>>   "We apologise for any inconvenience caused by the service disruption."
>> 
>> It doesn't get much more simple than that.
>> 
>> -mel beckman
>> 
>>> On Jun 14, 2015, at 2:21 PM, Raymond Dijkxhoorn <raym...@prolocation.net> 
>>> wrote:
>>> 
>>> Hai!
>>> 
>>> Mark, mistakes and oopses happen. No problem at all. I understand that 
>>> completely. There is human faillure and this happenes. 
>>> 
>>> A simple 'sorry' would have done. Yet their whole message tells 'they did 
>>> ok' In my very limited view they did NOT ok. Did i misread?
>>> 
>>> I am also very much looking how level3 is going to prevent things like 
>>> this. But out of own experience they will not. We have seen before that 
>>> they implemented filtering based on customer lists. But not a per customer 
>>> filter. They did this globally. So any l3 customer can announce routes of 
>>> another l3 customer. While this can be changed this outage tells there is 
>>> certainly room for improvements. 
>>> 
>>> I hope people will learn from what happened and implement proper filtering. 
>>> Thats even more important then a message from a operator that didnt even 
>>> understand fully what they caused to the internet globally. 
>>> 
>>> Thanks,
>>> Raymond Dijkxhoorn
>>> 
>>>> Op 14 jun. 2015 om 23:04 heeft Mark Tinka <mark.ti...@seacom.mu> het 
>>>> volgende geschreven:
>>>> 
>>>> 
>>>> 
>>>>> On 14/Jun/15 22:55, Raymond Dijkxhoorn wrote:
>>>>> Hai!
>>>>> 
>>>>> Wouw! This is what they came up with?! 
>>>>> 
>>>>> Hopefully Level3 will take appropriate measures. Its amazing. Really. 
>>>>> 
>>>>> 'Some internationally routes' 
>>>>> 
>>>>> Have they any idea what they did at all?
>>>>> 
>>>>> Its amazing that with parties like that the internet still works as is 
>>>>> <tm> ...
>>>> 
>>>> I wouldn't be as hard. Stuff happens - and as they said, during a
>>>> maintenance activity, they boo-boo'ed.
>>>> 
>>>> Are Level(3) going to own up and say they should have had filters in
>>>> place? I certainly hope they do.
>>>> 
>>>> But more importantly, are Level(3) going to implement the filters
>>>> against TM's circuit? Are they going to run around the network looking
>>>> for any additional customer circuits that need plugging? That's my
>>>> concern...
>>>> 
>>>> Mark.

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