On 4/19/2019 8:14 AM, Rich Kulawiec wrote:
Best practice is to accept/reject messages only
...
no "spam folders"


Rich,

I generally agree with your entire post - except - for your "no spam folders" part...

There is the possibility to accept the entire message and then issue the accept/reject response AFTER the entire message is received (after "DATA") but still during the original SMTP connection - and THEN put a copy of the rejected messages into the spam folder. But this does take more resources. The advantage here is that there is then an "audit trail" so that the users can have peace of mind if they suspect that the spam filer blocked a legit message, but they aren't sure if the sender really sent it - then they can have SOME degree of confidence that it was never sent when it doesn't show up in either the inbox or the spam folder.

But due to the extra resource usage of receiving ALL entire messages, and saving ALL spams to the spam folder - some mail hosters do a compromise where the very worst spam - particularly spams that are blacklisted on multiple high-quality sending-IP blacklists - will get rejected without receiving the messages - then the OTHER spams that are rejected by content filtering, or whose sending IPs are more mildly blacklisted - THOSE then go to the spam folder. Many find that to be a reasonable compromise.

In both cases I described - the filter is STILL giving the FINAL spam/ham decision at connection time, all fed back to the sender - and that is SUPERIOR spam filtering. (btw - not only does Microsoft not do this - Google/Gmail/G-Suite ALSO doesn't do this. There are situations where Google accepts the message, but then puts it in the spam folder after additional filtering is done after the original SMTP connection.)

So I do agree that spam filters that provided a reject-accept message at connection time, as a FINAL filtering decision - are providing a superior spam filtering service when compared to the ones that accept the message, but then do after-the-fact filtering, where the sender is then left with a message SAYING that the message was accepted, but yet it really wasn't delivered to the inbox.

--
Rob McEwen
https://www.invaluement.com
+1 (478) 475-9032



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