Hey guys, On 19.04.19 00:48, Chris Woods wrote: > This is an interesting topic - it's one I'm affected by.
You are not alone :) [...] > Of late, the common factor in every deliverability issue is that all > recipients seem to be O365/Microsoft MSP customers. After an apparently > successful initial delivery, emails are silently junked or, as happened > last week, marked with a sufficiently high PCL (5) to be auto-junked as > phishing (?!). I only found this out after using an alternate address to > email the recipient who was helpful in providing some headers, but was > unable to assist further. It's so incredibly frustrating. I work as postmaster for a university in Germany. It is widely known in these circles that mails get "lost" at O365/Live even though we have an official "250 Requested mail action okay, completed" in our logfiles, good reputation, are not listed in any blacklists, etc. I and a lot of my colleagues in other universities started advising staff and students against forwarding e-mails to Microsoft's mail services because of these issues. If someone comes in and wants help with "I don't receive all my mails" the first question is always if they are using O365/Live/... - and suggesting to disable the forwarding and keep the emails local. It is absolutely depressing to not be able to figure out why this happens or even if. If our mails did get rejected, that would be fine. At least we'd know something might be wrong. Instead I have to deal with abuse messages from Microsoft more or less daily, because users are too stupid to understand the difference between junk and trash. Regards, Thomas Walter -- Thomas Walter Datenverarbeitungszentrale FH Münster - University of Applied Sciences - Corrensstr. 25, Raum B 112 48149 Münster Tel: +49 251 83 64 908 Fax: +49 251 83 64 910 www.fh-muenster.de/dvz/ _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
