On Thu, 18 Apr 2019 23:48:29 +0100, Chris Woods
<christopherwoods+list-mai...@gmail.com> wrote:
>This is an interesting topic - it's one I'm affected by.
I see these things from multiple angles, having been on the Office 365 spam
analyst team for 2.5 years before taking a position doing deliverability
consulting and policy enforcement operations at a different organization.
In the case of Office 365, it is very sound advice to have any disadvantaged
recipients you can involve raise the issue with Microsoft. The central
factors are fundamentally economic.
For the freemail services, neither the sender nor the recipient is the
customer of the provider. The advertisers are the customers of the provider.
Both senders (possible attractants) and recipients (AKA The Product) are at
the mercy of the dynamic that drives the provider to work to prevent delivery
of spam without enough civilian casualties that recipient account engagement
drops. Other than that, it's a matter of the personal attitudes of those
running the spam filtering how much interest the provider will have in fixing
anomalies that drop legitimate email.
In the case of Office 365, the paying customers are the recipients. The
loudest noise they make is "TOO MUCH SPAM". However, there is also incentive
to handle "I'm not receiving email I want (and may have paid for) that I am
paying you to deliver" which is not present in most other environments.
mdr
--
Sometimes half-ass is exactly the right amount of ass.
-- Wonderella
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