The outsourcing of too many mail systems to too few massive cloud providers - which accelerated in recent years - is starting to harm email. The pressure on these companies to be extremely profitable for shareholders and keep the profit per mailbox as high as possible - combined with them being in a "we're too big to blacklist" situation - where they don't have to take their own spam-sending issues AS seriously as most others - is beginning to harm quality of service in their spam filtering. (or, at that that is the case for at least a couple of the largest cloud email/spam-filtering providers) - and then it gets hypocritical when they get hyper-aggressive in their spam filtering, even if that causes false positives - all the while sending MUCH spam out themselves. Its obnoxious.
--Rob McEwen

On 10/31/2018 12:53 PM, Steve Dodd wrote:
On Wed, 31 Oct 2018 at 16:44, Laura Atkins <la...@wordtothewise.com <mailto:la...@wordtothewise.com>> wrote:

    Gmail is one of the biggest sources of spam in my inbox right now.
    There’s even spamware that lets companies harvest addresses from
    places like linkedin, websites and the like and then send it out
    through google or G suite. But Google is huge, so even though it’s
    a large amount of spam in actual numbers it’s a small percentage
    of the mail Gmail sends every day.


Ouch - worth knowing, thanks.

    With businesses the key is: does the mail support the business?
    It’s not about solicited or even wanted by the individual enduser,
    it’s about is this business relevant mail? Many folks, including
    myself think O365 has been a big aggressive on this, but their
    customers seem happy with the new filters. And, businesses can
    always block mail they don’t want, and outside 3rd parties don’t
    really have standing to make them unblock it. "Their server, their
    rules” is as true today as it was 20 years ago.


The two recipient orgs here are actually a local govt department, and a state-funded charity. Would be interesting to see what a lawyer made of their "right" to randomly drop mail from taxpaying clients. Trying to imagine a parallel world where they randomly blocked phone calls based on an opaque algo applied to the caller-id. Also, if "unusual" user-agents are being scored down, I'd think that might have accessibility / DDA implications. But that's probably can of worms not to open here, right now :)

Steve


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