most of the time I am tactful. I submit a great many bug reports on a daily 
basis (this mac has had problems lately, mostly owing to the fact that some API 
calls were broken in Safari). I also do a lot of work in the Open SOurce 
communities submitting bug reports on broken compiles. I type enough in a day 
to create a novel in less than a month. At least in Linux, I get a better, 
faster response than I do elsewhere. THere have been a few times where my 
frustration has gotten the better of me (see one of my postings 2 months back 
when Safari got updated to 6.1). I have to use webkit on account of several 
breakages in Safari (such as headers not being properly parsed, controls not 
visible in web item rotor, etc.). Its bugginess like this I cannot abide.

-eric

On Dec 18, 2013, at 7:37 AM, Ricardo Walker wrote:

> Hi,
> 
> I think I agree with half of this.  But just keep in mind.  Blind consumers 
> are no different from any other consumer.  When you pay for something, and it 
> doesn’t work or, work the way you expect it to, some will act like asses.  I 
> don’t think blind people should be anymore or less thankful at this moment.  
> I think we should be happy that Apple offers more than the bare bones 
> requirements for accessibility, and have an active role in inclusive design 
> across their products.  But, when people are angry or disappointed, they 
> often let their emotions run away with them.  So I think Apple ditching 
> accessibility because a few blind people tell them some bad things is absurd. 
>  They are big boys and girls over there.  Why would they let the minority of 
> users dissuade them from their work?  I would assume most of their feedback 
> from Voiceover users is presented in a factual, comprehensive, and more or 
> less polite way.  These are the people they are listening to.  Not the people 
> who rant and carry on with no true point.  Know engineer worth their salt, 
> either software or hardware doesn’t want to fix things.  That’s their overall 
> goal.  I don’t think they are quitting because some folks send them a you 
> suck e-mail.  They are getting payed after all.  lol.
> 
> 
> Ricardo Walker
> rica...@appletothecore.info
> Twitter:@apple2thecore
> www.appletothecore.info
> 
> On Dec 18, 2013, at 4:52 AM, Krister Ekstrom <kris...@kristersplace.com> 
> wrote:
> 
>> Yeah, and it doesn’t matter if we get what we want, because then we whimper 
>> and whine about the fact that we have gotten what we want, either it is too 
>> late, too little, too much or just plain spoken the wrong way. I know that 
>> what i now will say is gonna offend people and i apologize in advance for 
>> that, but if we bash Apple accessibility and Apple decides that they don’t 
>> want to have anything whatsoever to do with the blind community then it’s a 
>> catastrophy that we deserve. Don’t misunderstand me, pointing to bugs and 
>> things that aren’t right isn’t wrong and shall be done provided it’s done in 
>> a constructive, polite and creative way, complaining serves no purpose and 
>> in the long run could end up really badly for us.
>> /Krister
>> 
>> 18 dec 2013 kl. 03:42 skrev David Tanner <david.tanner...@gmail.com>:
>> 
>>> Well, Robert it probably does more to hurt all blind users of Apple devices 
>>> than it ever will to help make things better.  But, as I am sure you known 
>>> blind people have a long history of being hateful, spiteful, not 
>>> appreciating what is done for them, and constant complainers.
>>> 
>>> 
>>> Sent from my accessible iPhone
>>> 
>>>> On Dec 17, 2013, at 7:53 AM, ROBERT CARTER <nc5rn...@gmail.com> wrote:
>>>> 
>>>> Hi,
>>>> 
>>>> I think the idea that accessibility is less important to Apple since the 
>>>> death of Steve Jobs is nothing more than pure speculation and if anyone 
>>>> can prove otherwise, I would love to see the evidence. I see no value in 
>>>> such comments.
>>>> 
>>>> Robert Carter
>>>> 
>>>> 
>>>>> On Dec 17, 2013, at 7:42 AM, Scott B. <sb356...@gmail.com> wrote:
>>>>> 
>>>>> Absolutely right.  They can talking to engineering.  But engeeniering has 
>>>>> the final say.  I agree since the great Steve Jobs has passed we're 
>>>>> probably not seeing as much interaction from Accessibility as people saw 
>>>>> before.  To sum it up very briefly Accessibility is where you take the 
>>>>> accessibility suggestions or problems.  They either act upon them y 
>>>>> supporting you the person who needs help or passing it on to the 
>>>>> engineering team by escalation. Please also keep in mind these are tier 2 
>>>>> support personnel so they can't know everything either so be easy on 
>>>>> these people.
>>>>> 
>>>>> 
>>>>>> On 12/17/2013 03:37, Ray Foret Jr wrote:
>>>>>> Of late, I have noticed complaints against the Apple accessibility team 
>>>>>> as if to suggest that we are being ignored.  It seems to be the belief 
>>>>>> of some that the Apple accessibility team fixes accessibility bugs and 
>>>>>> problems with Voice Over.  I do not believe that this is the case.  It 
>>>>>> is my belief that the Apple accessibility team has, in fact, a very 
>>>>>> limited role at Apple.  Frankly, with the passing of the late great 
>>>>>> Steve Jobs, that role has perhaps demenished greatly. I believe that the 
>>>>>> Apple accessibility team never has had actual decision making capacity 
>>>>>> with respect to actual implementation of fixes for Voice Over.  They 
>>>>>> didn’t even have this power under Steve Jobs.  Unless I am very much 
>>>>>> mistaken, all the accessibility team has any power to do is to forward 
>>>>>> our findings over to the development teams but nothing more.  They 
>>>>>> cannot even tell us whether or not our reports will be acted upon.  Now, 
>>>>>> this last is most likely a part of Apple’s non disclosure policy:  
>>>>>> however, I suspect that even if this was not so, Apple’s accessibility 
>>>>>> team would not be informed in any case.  In short, it seems that the 
>>>>>> only function that this accessibility team has and will ever have at 
>>>>>> Apple is not much more than a kind of clearing house of feedback from us 
>>>>>> blind users.  I cannot help wonder how many Apple app developmental 
>>>>>> teams look at submissions from the accessibility team and say to 
>>>>>> themselves, “Oh, no, not again.”.  I suspect that this explains why it 
>>>>>> is that our reports seem to go unheeded.
>>>>>> 
>>>>>> 
>>>>>> Sent from my Mac, the only computer with full accessibility for the 
>>>>>> blind built-in!
>>>>>> 
>>>>>> Sincerely,
>>>>>> The Constantly Barefooted Ray, still a very happy Mac and Iphone 5 user!
>>>>> 
>>>>> -- 
>>>>> Scott Berry
>>>>> Email: sb356...@gmail.com
>>>>> 
>>>>> 
>>>>> 
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