On Fri, 13 Apr 2001 [EMAIL PROTECTED] wrote:
> Having been on the mailing list for some time now one thing has become
> plain to me ; and that is that the manner in which some people reply to a
> request for help is just downright rude. Winning friends and influencing
> people?
Or rather: losing "friends" who waste our time with newbie level
questions, and influencing people to utilize the proper channels when
asking for help.
> >There is a separate mailing list for newbie questions, and the regular
> >Linux-IL subscribers' time is too precious for clueless newbie questions
> >
> If one does not like the e-mail in question, don't reply to it. How
> arrogant is that sentence! And who replies to the ""clueless newbie
> questions"" on the newbie mailing list?Some lesser individual who can
> afford to waste his precious time?
Even downloading and skipping a worthless E-mail message costs some time.
This is why spams are so irritating all over the Internet.
> Tried your "newbies mailing list" almost a year ago and found it to be a
> dismal flop from an information point of view.
I am not surprised. Such things were tried in other mailing lists all the
world, and didn't work. A better approach is to have people volunteer to
accept PRIVATE E-mail messages and try to help the newbie. In fact, I am
one of those volunteers.
> >New users who didn't read the FAQ when they subscribe to the Linux-IL
> >mailing list deserve whatever flames that get thrown at them.
> >(BTW:who is the current FAQ maintainer, is the FAQ sent to new
> >subscribers, does it contain clear warnings about posting newbie
> >questions and the proper venues for newbie questions?)
> >
> >It seems that enoughtime has passed since the last time this kind of
> >discussion was held, and now the war between misguided supporters of
>
> War??Is this a serious Linux mailing list or just some silly student
> prank? Is this how Linux "experts" behave around the world?
Yes. Not only Linux "experts" but also Unix "gurus" and other
"true computer professionals". Yet I am sure that almost everyone of us
would be polite and helpful if the newbie had sent us his question as
PRIVATE E-mail message, bothering only one person rather than the entire
mailing list.
> Why don't the people who maintain this list draw up a standardised form for
> the submission of questions relating to Linux problems. It could be on
> IGLU. Anyone needing help could fill it in and submit it to the list. It
> would need the required research to be done to be filled in correctly, and
> could be read with the minimum of "time wasted"!
In view of previous comments, this suggestion causes me to laugh.
How do you expect newbies who don't bother to read the FAQ and send their
newbie questions to the wrong forum - to go through the procedure of
filling the standardized form?
--- Omer
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