At 02:30 AM 9/3/2005, Edward Forgacs wrote: >Hello Erling, > >The problem occurs even when there is only one call. I have the >intercept routing on the trunk groups set up as follows: > >Trunk 1 (only contains line 1): 165 >Trunk 2 (only contains line 2): 166 >Trunk 3 (only contains line 3): 165 >Trunk 4 (only contains line 4): None - this is a fax line > >When line 1 or 2 is answered, it goes straight to my voicemail.
What software are you using to program the system? I had a strange problem a few weeks ago where all calls were going directly to a voice mail box and bypassing the menu system. I was using the Panasonic Windows software tool (Version 1.0) and even though everything was set right (165 & 166) on the screen, it still didn't work. I loaded up the old DOS software and found the intercept ports were set to the physical ports (108 & 208) rather than the logical ports (165 & 166). I changed them in the DOS software and everything was back to normal. I was using an old computer that did not have the updated Windows software on it I have since loaded the later software (version 1.04?) on it but have not gone back to the system to see what happens when I use the Windows software. This was on an TD816-5 with a TVS75 and I had been using the Windows software to experiment with some settings before I went out to a customer's office. It was just after a lightening strike that blew out a port on the 816 so I initially thought the problem was due to the lightning and it took several days of messing with it before I tracked the problem down to the programming software. I even tried an 816-7 fresh out of the box and it had the same problem. Of course, I was still using the same bad Windows software to program it ;-} Dick M. Snow ([EMAIL PROTECTED]) Datalytics, Incorporated Efland, NC _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
