we dont have tvp in us mkt, but if you dont have trunk service in the tvp50,
each port needs to be in a separate ext group in the ksu (like 7 and 8), but thats a guess since you didn't tell us what phone system its hooked to -larry Edward Forgacs wrote: >Hi, > > > >I'm having some problems with a KX-TVP50 I've tried to set up. The >system is programmed to answer with the voicemail after 4 rings but it >seems to be very erratic and the voicemail is answering with the wrong >thing. The voicemail is set to answer with custom service 1 for port 1 >and custom service 7 for port 2, but both ports are being answered by my >voicemail and callers never get the custom service menu. What have I >done wrong? > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt