we dont have tvp in us mkt, but if you dont have trunk service in the 
tvp50,

each port needs to be in a separate ext group in the ksu (like 7 and 8), 
but thats a guess since you didn't tell us what phone system its hooked to

-larry


Edward Forgacs wrote:

>Hi,
>
> 
>
>I'm having some problems with a KX-TVP50 I've tried to set up. The
>system is programmed to answer with the voicemail after 4 rings but it
>seems to be very erratic and the voicemail is answering with the wrong
>thing. The voicemail is set to answer with custom service 1 for port 1
>and custom service 7 for port 2, but both ports are being answered by my
>voicemail and callers never get the custom service menu. What have I
>done wrong?
>  
>


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