Actually I am ringing a UCD group type. I am aware that the overflow table does not work from the AA. The UCD rings several phones and they would actually like a overflow or a way to pick up the calls that are ringing in from anothert location. They don't want the message of No one is available to answer the call. Thanks...
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Karaman Sent: Saturday, July 09, 2005 12:25 PM To: 'Brad Allen'; 'David Pelton'; [EMAIL PROTECTED]; 'KXT' Subject: Re: KX-T: TVS125 Question So if the AA takes a call and the person presses "0" are the operator phones to ring forever until someone answers? If so, go into the TVS, to PBX interface parameters and change the "operator transfer sequence" to FXD The D will cause the AA to transfer to the operator and then DISCONNECT from any type of supervision. Thus the call will ring until picked up and not go back to the AA for voice prompts. Michael Karaman President The Phone Network, Inc. 4424 Bragg Blvd., Suite 101 Fayetteville, NC 28303 910-222-1234 Fax 484-1234 Direct Line 910-222-1030 http://www.thephonenetwork.us/ -----Original Message----- From: Brad Allen [mailto:[EMAIL PROTECTED] Sent: Saturday, July 09, 2005 10:06 AM To: 'Michael Karaman'; 'David Pelton'; [EMAIL PROTECTED]; 'KXT' Subject: RE: KX-T: TVS125 Question I have a simaliar problem. I have a system in a OBGYN office and it seems to hang up on people. Mind you now, they want noone in the group that answers to have voicemail. The AA is to keep the people on hold till they hang up or get an answer. Any help would be appreciated Thanks Brad -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Karaman Sent: Friday, July 08, 2005 10:15 AM To: 'David Pelton'; [EMAIL PROTECTED]; 'KXT' Subject: Re: KX-T: TVS125 Question The problem sounds like CALL FORWARDING is not set up on each phone. Each phone should have INTERCOM FWD/DND 5 165 (if 165 is the VM ext and a TD system) turned on so when a call is busy or no answer, it will go directly to the mailbox. No need to fool with changing routing defaults in the tvs. Michael Karaman President The Phone Network, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Pelton Sent: Thursday, July 07, 2005 9:02 PM To: [EMAIL PROTECTED]; 'KXT' Subject: Re: KX-T: TVS125 Question 4,4,(5 and 6) transfer to top menu aa and transfer to operator create choices instead of popping the caller into the mb. David Pelton Perfect Phones, Inc. [EMAIL PROTECTED] 512-447-8886 ----- Original Message ----- From: "Henry C Robertelli" <[EMAIL PROTECTED]> To: "'KXT'" <kxt@kxthelp.com> Sent: Thursday, July 07, 2005 7:15 PM Subject: KX-T: TVS125 Question >I got this email from a client.and I can recall how to change it. >Please advise... We cannot stand the "Sorry, no one is available to >take your call. Please press 1 to leave a message or press operator." >This is said after you push and extension and then that message comes >up. Our personal message does not come up. Why not? It seems that if >it beeps and it knows I am on the phone it should play the "on the >phone message" and if I am not on the phone and did not answer it >should play the other message we recorded when we set it up our voice >mail boxes. It is important we get this fixed. People incessantly push >the operator and say "No one was available to take the call." They get >confused. Why does it not play the personal greeting at the point? Or >why does it not say "I am sorry" <<Bob>> "is on the phone right now. >Please leave a message." Something to that effect. Where in the >manuals can I see the structure of the voicemail system. I can't seem >to find it Thanks > > Sincerely, > Henry > > Henry C. Robertelli > Comvox Systems LLC > [EMAIL PROTECTED] > http://www.ComvoxSystems.com > http://www.ComvoxSystems.net > http://www.WeSellPanasonic.com > http://www.WeSellLabels.com > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
