The problem sounds like CALL FORWARDING is not set up on each phone. Each phone should have INTERCOM FWD/DND 5 165 (if 165 is the VM ext and a TD system) turned on so when a call is busy or no answer, it will go directly to the mailbox. No need to fool with changing routing defaults in the tvs.
Michael Karaman President The Phone Network, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Pelton Sent: Thursday, July 07, 2005 9:02 PM To: [EMAIL PROTECTED]; 'KXT' Subject: Re: KX-T: TVS125 Question 4,4,(5 and 6) transfer to top menu aa and transfer to operator create choices instead of popping the caller into the mb. David Pelton Perfect Phones, Inc. [EMAIL PROTECTED] 512-447-8886 ----- Original Message ----- From: "Henry C Robertelli" <[EMAIL PROTECTED]> To: "'KXT'" <kxt@kxthelp.com> Sent: Thursday, July 07, 2005 7:15 PM Subject: KX-T: TVS125 Question >I got this email from a client.and I can recall how to change it. >Please advise... We cannot stand the "Sorry, no one is available to >take your call. Please press 1 to leave a message or press operator." >This is said after you push and extension and then that message comes >up. Our personal message does not come up. Why not? It seems that if >it beeps and it knows I am on the phone it should play the "on the >phone message" and if I am not on the phone and did not answer it >should play the other message we recorded when we set it up our voice >mail boxes. It is important we get this fixed. People incessantly push >the operator and say "No one was available to take the call." They get >confused. Why does it not play the personal greeting at the point? Or >why does it not say "I am sorry" <<Bob>> "is on the phone right now. >Please leave a message." Something to that effect. Where in the >manuals can I see the structure of the voicemail system. I can't seem >to find it Thanks > > Sincerely, > Henry > > Henry C. Robertelli > Comvox Systems LLC > [EMAIL PROTECTED] > http://www.ComvoxSystems.com > http://www.ComvoxSystems.net > http://www.WeSellPanasonic.com > http://www.WeSellLabels.com > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
