Have you used this monitoring from a supervisor. I was thinking that was only to monitor the number of callers in queue for that group.
Please explained the use of this feature. -----Original Message----- From: Charles P. [mailto:[EMAIL PROTECTED]] Sent: Friday, July 12, 2002 11:17 PM To: [EMAIL PROTECTED]; 'Charles P.'; 'Perfect Phones'; 'KXT Mailing list' Subject: Re: KX-T: Re: Re: Service Observing > This is the solution you should be selling. CM30 box is old and > analog. Get it on digital and then email it. > But if you are getting from the handset, you are still getting analog, and everyone's phone has an extra appendage hanging from it. With the -5 you can set silent monitoring for ucd groups- then the supervisor can use a handset adapter. cp _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
