This is the solution you should be selling. CM30 box is old and analog. Get it on digital and then email it.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Charles P. Sent: Friday, July 12, 2002 10:09 AM To: Perfect Phones; KXT Mailing list Subject: KX-T: Re: Re: Service Observing The other draw back with the Busy Override is if the operators have display phones they can see when the supervisor is on the line. You could bridge across the handset but then you have to deal with a mess of wiring. I used a Viking SO unit. They had less than 24 co lines hard wired to each operator so it worked OK. They put a cordless phone on the monitor port so the supervisor could walk around and listen (or hide in another room). The Viking has a standard tip/ring output monitor port so that could be connected to an open co port on the ksu to give multiple stations the monitor capability. > I've been in a similar "observing/training" situation and the trainer > used the same device he had used 20 years ago - a squawk box on tip > and ring. Why not Executive Busy Override (barge-in) from the *muted* > observing station (possibly a single-line cordless with headset...) to > the extension to be observed. It creates a conference call in the > kx-t, so no observing conference calls or TVS recording, but other > than that, seems much better. Just another idea. > > P.S. - for the digital sets, could you bridge across the *handset* > pathway (like a headset)? > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
