Laurel, I'm sorry you're having these troubles. Many windows users (myself included) are successfully using gnucash on windows. A search online showed several very old email threads with this error; however, they were from users of a repackaged version of Gnucash from a group called portableapps.
Is it at all possible that yoga are trying to use a portable version of Gnucash? David T. -------- Original Message -------- From: nvsoar <nvs...@charter.net> Sent: Wed Nov 25 22:47:47 EST 2020 To: gnucash-user@gnucash.org Subject: Re: [GNC] entry point error after recent automatic windows 10 update On 11/25/20 19:19, David Cousens wrote: > Laurel, > > Uninstalling and reinstalling the Windows 10 system should be a last resort. > > *Before you do that, at least make a copy of all the data files in your user > directory either on a USB stick or a copy to another computer*. *Don't let a > technician reinstall it without doing this first*. Your user files will be > stored in C:/Users/<your user name>/ where you will need to substitute your > actual user name on the computer for the placeholder <your user name> in the > above path. Copy all files in that location onto a USB stick or other > medium before attempting a reinstall of Windows. You will then be able to > restore your user data files from the USB stick if you do have to do a > Windows reinstall and reinstall all programs. That should prevent any loss > of data stored in the GNuCash files. > > GnuCash 4.2 should not be looking for that file in that location which may > suggest that the initial install of GC 4.2 has perhaps not completely > removed all files from a previous version (which it should do during the > install procedure) and that an outdated dll file is being accessed and in > turn is looking for a routine in a dll which no longer exists. AFAIK there > have been some rewrites of the GnuCash library files recently which could > lead to this. > > You could also try making sure any subsequent Windows updates are installed > and that Windows 10 itself is fully up to date. > > Try manually removing GnuCash using the Control Panel programs tab before > reinstalling GnuCash from a fresh download of 4.2. If old files have not > been removed properly this may unload them. > > If that doesn't work I would then try reinstalling the version you had > previously and see if it works Doing a manual uninstall of the previous > version from the control panel after a reinstall of the old version should > then get rid of any previous program files which may have been left in > place. Then follow that by reinstalling GC 4.2. > > David > > > > ----- > David Cousens > -- > Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html snip - I support the above approach suggested by David Cousens. FWIW - I use the Revo Uninstaller because I found that the Windows uninstaller still leaves stuff hanging around. As for file finding I use an application called Everything that indexes all windows files - much faster than Windows search. (Links are https://www.revouninstaller.com/ and https://www.voidtools.com/) _nvsoar _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
