Laurel, It has been my experience on Windows that old shortcuts never work after updates. I always need to let the update create a new shortcut. That would be doubly true after updating to GnuCash 4.2 as it changes many things 'under the hood'
On Wed, Nov 25, 2020 at 8:27 PM laurel hargis <ldbhar...@gmail.com> wrote: > Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence. > But, all I did was try to open my OLD version of gnu on desktop to record > some entries. I got the message I referred to that stays on my screen > whenever for either version. I only installed 4.2 after the problem > occurred as I read was recommended as a possible fix. Plus I can’t access > my files from the desktop icon (existing from before 4.2 install) to do any > work. When I uninstall gnu I don’t have the message but still don’t know > how to find my files or work on them. That’s why I’m concerned about > losing 10 months of work although I’m told the files are in there > somewhere. I’ve been told by 3 IT techs the only other thing I can do is > reinstall the operating system (and have to reinstall all existing > programs). Umm, no, not doing that. Everything else on my computer works > fine. > > I do appreciate your concern and help. > > I saw someone told me to report as a big on a blog. I guess I’ll try that > tomorrow? > > Laurel > > On Wed, Nov 25, 2020 at 3:01 PM David Cousens <davidcous...@bigpond.com> > wrote: > > > Adrien, Laurel > > > > I have just downloaded GnuCash 4.2 and installed it on my wife's Windows > 10 > > box and it appears to be working OK. I checked "C:/Program > > Files(X86)/gnucash/bin" and there is no "libgncmod-app-utils.dll" in that > > location. I can open registers and create new transactions without any > > problems, so the problem appears not to be a general problem with GnuCash > > 4.2 on WIndows 10. I have not checked all functionality however. It is > > hard to understand why a Windows10 update would cause a problem locating > a > > dll which does not appear to exist in a working GnuCash program on > Windows > > 10 unless the call is in an obscure part of the program and is not called > > normally and is trying to access a routine that has now been moved to > > another library. No other reports of problems with 4.2 on Windows 10 > other > > than the crash fault on Oct22-25 which AFAIK was fixed around Oct 25. I > > fear > > this is one where John's expertise is likely needed > > > > Laurel, > > > > We will need as much detail as possible about what happens from when you > > try > > to start GnuCash until you encounter the problem and as much detail as > > possible about what you were actually doing when you encountered the > > problem > > as per Adrien's previous post. > > > > David > > > > > > > > ----- > > David Cousens > > -- > > Sent from: > http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html > > _______________________________________________ > > gnucash-user mailing list > > gnucash-user@gnucash.org > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > If you are using Nabble or Gmane, please see > > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > > ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
