Hi Lauren,
Sorry you are having these issues.
I presume you are installing the official gnucash package that you
downloaded from the links off www.gnucash.org?
Can you manually uninstall what you have installed, download the package
again, and reinstall it?
As others have said, there are many happy windows users, so it sounds like
something got corrupted on your system.
A full uninstall and reinstall should correct that.
Good luck!
-derek
Sent using my mobile device. Please excuse any typos.
On November 26, 2020 8:04:34 AM laurel hargis <ldbhar...@gmail.com> wrote:
No I am not.
Thank you
On Wed, Nov 25, 2020 at 10:39 PM D. via gnucash-user <
gnucash-user@gnucash.org> wrote:
Laurel,
I'm sorry you're having these troubles. Many windows users (myself
included) are successfully using gnucash on windows. A search online showed
several very old email threads with this error; however, they were from
users of a repackaged version of Gnucash from a group called portableapps.
Is it at all possible that yoga are trying to use a portable version of
Gnucash?
David T.
-------- Original Message --------
From: nvsoar <nvs...@charter.net>
Sent: Wed Nov 25 22:47:47 EST 2020
To: gnucash-user@gnucash.org
Subject: Re: [GNC] entry point error after recent automatic windows 10
update
On 11/25/20 19:19, David Cousens wrote:
> Laurel,
>
> Uninstalling and reinstalling the Windows 10 system should be a last
resort.
>
> *Before you do that, at least make a copy of all the data files in your
user
> directory either on a USB stick or a copy to another computer*. *Don't
let a
> technician reinstall it without doing this first*. Your user files will
be
> stored in C:/Users/<your user name>/ where you will need to substitute
your
> actual user name on the computer for the placeholder <your user name> in
the
> above path. Copy all files in that location onto a USB stick or other
> medium before attempting a reinstall of Windows. You will then be able to
> restore your user data files from the USB stick if you do have to do a
> Windows reinstall and reinstall all programs. That should prevent any
loss
> of data stored in the GNuCash files.
>
> GnuCash 4.2 should not be looking for that file in that location which
may
> suggest that the initial install of GC 4.2 has perhaps not completely
> removed all files from a previous version (which it should do during the
> install procedure) and that an outdated dll file is being accessed and in
> turn is looking for a routine in a dll which no longer exists. AFAIK
there
> have been some rewrites of the GnuCash library files recently which could
> lead to this.
>
> You could also try making sure any subsequent Windows updates are
installed
> and that Windows 10 itself is fully up to date.
>
> Try manually removing GnuCash using the Control Panel programs tab
before
> reinstalling GnuCash from a fresh download of 4.2. If old files have not
> been removed properly this may unload them.
>
> If that doesn't work I would then try reinstalling the version you had
> previously and see if it works Doing a manual uninstall of the previous
> version from the control panel after a reinstall of the old version
should
> then get rid of any previous program files which may have been left in
> place. Then follow that by reinstalling GC 4.2.
>
> David
>
>
>
> -----
> David Cousens
> --
> Sent from:
http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
snip - I support the above approach suggested by David Cousens. FWIW - I
use the Revo Uninstaller because I found that the Windows uninstaller
still leaves stuff hanging around. As for file finding I use an
application called Everything that indexes all windows files - much
faster than Windows search. (Links are
https://www.revouninstaller.com/ and https://www.voidtools.com/) _nvsoar
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