On Thu, Jan 17, 2013 at 10:05 PM, Rob Weir <robw...@apache.org> wrote: > On Thu, Jan 17, 2013 at 2:55 AM, Oliver-Rainer Wittmann > <orwittm...@googlemail.com> wrote: >> Hi, >> >> >> On 17.01.2013 03:16, Rob Weir wrote: >>> >>> On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel >>> <rb.hensc...@t-online.de> wrote: >>>> >>>> Hi Rob, >>>> >>>> I had the crash problem too, but unfortunately I do not have the user >>>> profile any longer. But I can list some things, which I usually do with >>>> each >>>> version: >>>> >>> >>> Wow, this is quite a list! >>> >>> So let's play detective here, and "think like a bug". If something >>> went wrong, what are likely causes? >>> >>> -- The profile conversion can't be totally broken or it would fail for >>> every upgrade >>> >>> -- It cannot depend on a very rare situation, like a specific macro >>> import or a rarely used extension, otherwise we would not see many >>> reports at all. >>> >>> So what is in the middle? Volume of changes? Exceeding a specific >>> string length? Some data type conversion issue? Locale dependency? >>> Character set conversion? >>> >>> If it is any single cause then it could be narrowed down by a binary >>> search style set of tests. Tedious, but doable. >>> >>>> - Add name to user data, turn off "Help Agent", increase Graphics cache >>>> to >>>> maximum, number of objects to 100, set number of undo steps to 20. >>>> - In Pathes: Add AutoCorrect, AutoText, Gallery, and Templates from a >>>> folder >>>> outside my home directory, do not make it the default. Set Graphics to >>>> the >>>> default Windows folder for personal pictures. >>>> - Set Macro Security to Medium. >>>> - Set JRE to Java 1.6.0.37. >>>> - Have Online Update to check automatically every week. >>>> - Clear checkbox "Size optimation for ODF settings". >>>> - Set HTML to Export OOoWriter and Character set UTF-8. >>>> - Change Languages to not use the "default" item, enable both items in >>>> enhanced language support. >>>> - Set personal document templates from the added path (see above) as >>>> default >>>> template. >>>> - Define own toolbar in Draw and in Impress with commands for macros. >>>> - Import about 10 macro libraries. >>>> - In Draw and Impress: Dock toolbar 'Options' to the left and customize >>>> it. >>>> Customize the drawing toolbar to show the toolboxes instead of single >>>> shapes. Drag the zoom sub-toolbar from the standard bar and dock it. >>>> Stack >>>> Page pane and Style&Formatting window. >>>> - Customize standard toolbar: remove, disable and add commands. >>>> In Writer dock table and numbering toolbar to the right, Style&Formatting >>>> window to the left, show drawing toolbar, customize standard toolbar, >>>> define >>>> own toolbar for macros. >>>> - Install a German or an English language pack, depending on which is >>>> the >>>> basis installation. Make sure the dictionary is installed and install it, >>>> if >>>> it is missing. Keep the default installed extensions. >>>> >>>> Including the recent document list, this results always in a >>>> registrymodifications.xcu with size around 800KB. >>>> >>>> All that was done on WinXP. [I'm now on Win7.] >>>> >>>> I think, this might give you an imagination of "highly customized". >>>> >>>> Kind regards >>>> Regina >>>> >>>> Rob Weir schrieb: >>>> >>>>> On Wed, Jan 16, 2013 at 12:49 PM, Kay Schenk <kay.sch...@gmail.com> >>>>> wrote: >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On 01/15/2013 12:48 AM, Herbert Duerr wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> On 14.01.2013 22:50, Hagar Delest wrote: >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Does exist a description (may be inclusive a blob of the former user >>>>>>>>> profile) to reproduce the problem? >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Sadly, no. >>>>>>>> XP seems the version where it occurs the most. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Was the profile migration problem also reported on Mac, Linux or >>>>>>> FreeBSD? If it was mostly an XP problem then the observation by >>>>>>> Stephan >>>>>>> Bergmann mentioned in >>>>>>> >>>>>>> >>>>>>> >>>>>>> http://ooo-forums.apache.org/en/forum/viewtopic.php?t=55017&p=242599#p242632 >>>>>>> could be real the root cause of all our profile migration related >>>>>>> instabilities. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> as an FYI...I use linux 32 bit rpm, and have never had a user profile >>>>>> issue, >>>>>> that I know of :] >>>>>> >>>>> >>>>> I've never seen the issue either, on Windows XP, 7 or 8. >>>>> >>>>> >>>>> But I do have a clean XP virtual machine image that I can run some >>>>> tests on. If anyone has a suggestion on how one can force the problem >>>>> to occur, let me know. >>>>> >>>>> I assume it is some form of: >>>>> >>>>> 1) Install OOo 3.3.0 >>>>> >>>>> 2) Do a bunch of stuff that triggers profile changes >>>>> >>>>> 3) Upgrade to AOO 3.4.1 >>>>> >>>>> 4) Kaboom! >>>>> >>>>> But what are some things I should do for step #2? >>>>> >> >> I now have an user profile which causes constantly crashes. >> It had been "created" on a Windows 7 machine where I had OOo 3.3, AOO 3.4 >> and now AOO 3.4.1 installed. >> I did not remember what I did in step #2, but it was very little - I think. >> >> I am now ready to debug the crash. It happens somehow when trying to access >> certain installed extensions. This is just the first glance. Thus, do not >> nail me down on it, when I find out that it is something else ;-) >> >> I keep you informed. >> > > Cool! > > Do you (or anyone else) have a Bugzilla issue you want to use for > this? We have quite a few reports on this issue and I'd like to start > closing them out as duplicates of a root issue. > > If no one has a good one, I can pick one at random. >
This appears to be one of the earlier ones: https://issues.apache.org/ooo/show_bug.cgi?id=120227 I'll use that. -Rob > -Rob > >> Best regards, Oliver.
