On 15.01.2013 09:48, Herbert Duerr wrote:
On 14.01.2013 22:50, Hagar Delest wrote:
Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit :
Does exist a description (may be inclusive a blob of the former user
profile) to reproduce the problem?
Sadly, no.
XP seems the version where it occurs the most.
Was the profile migration problem also reported on Mac, Linux or
FreeBSD? If it was mostly an XP problem then the observation by Stephan
Bergmann mentioned in
http://ooo-forums.apache.org/en/forum/viewtopic.php?t=55017&p=242599#p242632
could be real the root cause of all our profile migration related
instabilities.
The (very incomplete) stacks of the crash that I saw all mentioned the
update service being involved. This also fits with the observation that
the crash apparently happened after a predictable time, e.g. 30 secs,
which would also point to a problem in the update service.
I created a tracking issue
https://issues.apache.org/ooo/show_bug.cgi?id=121625 for all these
reports. Please add your infos if you have any so we can get a better
picture of the problem.
More hints that the problem is from the update service are that
- a very similar crash happens with OOo3.3 if IE9 is installed
(https://issues.apache.org/ooo/show_bug.cgi?id=117907)
- that disabling the update service seems to fix it
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=55912&start=30#p258626
and http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=58275)
- the stack mentioning updchk.dll
(http://de.openoffice.info/viewtopic.php?f=3&t=48659#p178132 and
http://www.justanswer.com/computer/5dao5-when-start-open-office-unsaved-document.html)
Next time I'll try to make a copy of the whole profile.
For a better comparison please also provide the newly created user
profile when all AOO applications have been started at least once.
Herbert
