On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel <rb.hensc...@t-online.de> wrote: > Hi Rob, > > I had the crash problem too, but unfortunately I do not have the user > profile any longer. But I can list some things, which I usually do with each > version: >
Wow, this is quite a list! So let's play detective here, and "think like a bug". If something went wrong, what are likely causes? -- The profile conversion can't be totally broken or it would fail for every upgrade -- It cannot depend on a very rare situation, like a specific macro import or a rarely used extension, otherwise we would not see many reports at all. So what is in the middle? Volume of changes? Exceeding a specific string length? Some data type conversion issue? Locale dependency? Character set conversion? If it is any single cause then it could be narrowed down by a binary search style set of tests. Tedious, but doable. > - Add name to user data, turn off "Help Agent", increase Graphics cache to > maximum, number of objects to 100, set number of undo steps to 20. > - In Pathes: Add AutoCorrect, AutoText, Gallery, and Templates from a folder > outside my home directory, do not make it the default. Set Graphics to the > default Windows folder for personal pictures. > - Set Macro Security to Medium. > - Set JRE to Java 1.6.0.37. > - Have Online Update to check automatically every week. > - Clear checkbox "Size optimation for ODF settings". > - Set HTML to Export OOoWriter and Character set UTF-8. > - Change Languages to not use the "default" item, enable both items in > enhanced language support. > - Set personal document templates from the added path (see above) as default > template. > - Define own toolbar in Draw and in Impress with commands for macros. > - Import about 10 macro libraries. > - In Draw and Impress: Dock toolbar 'Options' to the left and customize it. > Customize the drawing toolbar to show the toolboxes instead of single > shapes. Drag the zoom sub-toolbar from the standard bar and dock it. Stack > Page pane and Style&Formatting window. > - Customize standard toolbar: remove, disable and add commands. > In Writer dock table and numbering toolbar to the right, Style&Formatting > window to the left, show drawing toolbar, customize standard toolbar, define > own toolbar for macros. > - Install a German or an English language pack, depending on which is the > basis installation. Make sure the dictionary is installed and install it, if > it is missing. Keep the default installed extensions. > > Including the recent document list, this results always in a > registrymodifications.xcu with size around 800KB. > > All that was done on WinXP. [I'm now on Win7.] > > I think, this might give you an imagination of "highly customized". > > Kind regards > Regina > > Rob Weir schrieb: > >> On Wed, Jan 16, 2013 at 12:49 PM, Kay Schenk <kay.sch...@gmail.com> wrote: >>> >>> >>> >>> On 01/15/2013 12:48 AM, Herbert Duerr wrote: >>>> >>>> >>>> On 14.01.2013 22:50, Hagar Delest wrote: >>>>> >>>>> >>>>> Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : >>>>>> >>>>>> >>>>>> Does exist a description (may be inclusive a blob of the former user >>>>>> profile) to reproduce the problem? >>>>> >>>>> >>>>> >>>>> Sadly, no. >>>>> XP seems the version where it occurs the most. >>>> >>>> >>>> >>>> Was the profile migration problem also reported on Mac, Linux or >>>> FreeBSD? If it was mostly an XP problem then the observation by Stephan >>>> Bergmann mentioned in >>>> >>>> >>>> http://ooo-forums.apache.org/en/forum/viewtopic.php?t=55017&p=242599#p242632 >>>> could be real the root cause of all our profile migration related >>>> instabilities. >>> >>> >>> >>> as an FYI...I use linux 32 bit rpm, and have never had a user profile >>> issue, >>> that I know of :] >>> >> >> I've never seen the issue either, on Windows XP, 7 or 8. >> >> >> But I do have a clean XP virtual machine image that I can run some >> tests on. If anyone has a suggestion on how one can force the problem >> to occur, let me know. >> >> I assume it is some form of: >> >> 1) Install OOo 3.3.0 >> >> 2) Do a bunch of stuff that triggers profile changes >> >> 3) Upgrade to AOO 3.4.1 >> >> 4) Kaboom! >> >> But what are some things I should do for step #2? >> >> -Rob >> >>> >>>> >>>> The (very incomplete) stacks of the crash that I saw all mentioned the >>>> update service being involved. This also fits with the observation that >>>> the crash apparently happened after a predictable time, e.g. 30 secs, >>>> which would also point to a problem in the update service. >>>> >>>>> Next time I'll try to make a copy of the whole profile. >>>> >>>> >>>> >>>> We're looking forward to it, thanks! >>>> >>>> Herbert >>> >>> >>> >>> -- >>> ------------------------------------------------------------------------ >>> MzK >>> >>> "No act of kindness, no matter how small, is ever wasted." >>> -- Aesop >> >> >
