On Thu, Jan 17, 2013 at 2:55 AM, Oliver-Rainer Wittmann <orwittm...@googlemail.com> wrote: > Hi, > > > On 17.01.2013 03:16, Rob Weir wrote: >> >> On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel >> <rb.hensc...@t-online.de> wrote: >>> >>> Hi Rob, >>> >>> I had the crash problem too, but unfortunately I do not have the user >>> profile any longer. But I can list some things, which I usually do with >>> each >>> version: >>> >> >> Wow, this is quite a list! >> >> So let's play detective here, and "think like a bug". If something >> went wrong, what are likely causes? >> >> -- The profile conversion can't be totally broken or it would fail for >> every upgrade >> >> -- It cannot depend on a very rare situation, like a specific macro >> import or a rarely used extension, otherwise we would not see many >> reports at all. >> >> So what is in the middle? Volume of changes? Exceeding a specific >> string length? Some data type conversion issue? Locale dependency? >> Character set conversion? >> >> If it is any single cause then it could be narrowed down by a binary >> search style set of tests. Tedious, but doable. >> >>> - Add name to user data, turn off "Help Agent", increase Graphics cache >>> to >>> maximum, number of objects to 100, set number of undo steps to 20. >>> - In Pathes: Add AutoCorrect, AutoText, Gallery, and Templates from a >>> folder >>> outside my home directory, do not make it the default. Set Graphics to >>> the >>> default Windows folder for personal pictures. >>> - Set Macro Security to Medium. >>> - Set JRE to Java 1.6.0.37. >>> - Have Online Update to check automatically every week. >>> - Clear checkbox "Size optimation for ODF settings". >>> - Set HTML to Export OOoWriter and Character set UTF-8. >>> - Change Languages to not use the "default" item, enable both items in >>> enhanced language support. >>> - Set personal document templates from the added path (see above) as >>> default >>> template. >>> - Define own toolbar in Draw and in Impress with commands for macros. >>> - Import about 10 macro libraries. >>> - In Draw and Impress: Dock toolbar 'Options' to the left and customize >>> it. >>> Customize the drawing toolbar to show the toolboxes instead of single >>> shapes. Drag the zoom sub-toolbar from the standard bar and dock it. >>> Stack >>> Page pane and Style&Formatting window. >>> - Customize standard toolbar: remove, disable and add commands. >>> In Writer dock table and numbering toolbar to the right, Style&Formatting >>> window to the left, show drawing toolbar, customize standard toolbar, >>> define >>> own toolbar for macros. >>> - Install a German or an English language pack, depending on which is >>> the >>> basis installation. Make sure the dictionary is installed and install it, >>> if >>> it is missing. Keep the default installed extensions. >>> >>> Including the recent document list, this results always in a >>> registrymodifications.xcu with size around 800KB. >>> >>> All that was done on WinXP. [I'm now on Win7.] >>> >>> I think, this might give you an imagination of "highly customized". >>> >>> Kind regards >>> Regina >>> >>> Rob Weir schrieb: >>> >>>> On Wed, Jan 16, 2013 at 12:49 PM, Kay Schenk <kay.sch...@gmail.com> >>>> wrote: >>>>> >>>>> >>>>> >>>>> >>>>> On 01/15/2013 12:48 AM, Herbert Duerr wrote: >>>>>> >>>>>> >>>>>> >>>>>> On 14.01.2013 22:50, Hagar Delest wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit : >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Does exist a description (may be inclusive a blob of the former user >>>>>>>> profile) to reproduce the problem? >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Sadly, no. >>>>>>> XP seems the version where it occurs the most. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Was the profile migration problem also reported on Mac, Linux or >>>>>> FreeBSD? If it was mostly an XP problem then the observation by >>>>>> Stephan >>>>>> Bergmann mentioned in >>>>>> >>>>>> >>>>>> >>>>>> http://ooo-forums.apache.org/en/forum/viewtopic.php?t=55017&p=242599#p242632 >>>>>> could be real the root cause of all our profile migration related >>>>>> instabilities. >>>>> >>>>> >>>>> >>>>> >>>>> as an FYI...I use linux 32 bit rpm, and have never had a user profile >>>>> issue, >>>>> that I know of :] >>>>> >>>> >>>> I've never seen the issue either, on Windows XP, 7 or 8. >>>> >>>> >>>> But I do have a clean XP virtual machine image that I can run some >>>> tests on. If anyone has a suggestion on how one can force the problem >>>> to occur, let me know. >>>> >>>> I assume it is some form of: >>>> >>>> 1) Install OOo 3.3.0 >>>> >>>> 2) Do a bunch of stuff that triggers profile changes >>>> >>>> 3) Upgrade to AOO 3.4.1 >>>> >>>> 4) Kaboom! >>>> >>>> But what are some things I should do for step #2? >>>> > > I now have an user profile which causes constantly crashes. > It had been "created" on a Windows 7 machine where I had OOo 3.3, AOO 3.4 > and now AOO 3.4.1 installed. > I did not remember what I did in step #2, but it was very little - I think. > > I am now ready to debug the crash. It happens somehow when trying to access > certain installed extensions. This is just the first glance. Thus, do not > nail me down on it, when I find out that it is something else ;-) > > I keep you informed. >
Cool! Do you (or anyone else) have a Bugzilla issue you want to use for this? We have quite a few reports on this issue and I'd like to start closing them out as duplicates of a root issue. If no one has a good one, I can pick one at random. -Rob > Best regards, Oliver.
