Mike’s our Sales Rep, he relocated to Kentucky. I can share your contact info with him if you’d like
Ryan Hill Operations Manager Amplex Internet (419)837-5015 Ext 1047 www.amplex.net <http://www.amplex.net/> > On Jan 27, 2020, at 6:38 PM, Mike Hammett <af...@ics-il.net> wrote: > > Yeah, Mike did live in Naperville. I forget at times that there's a cluster > of people on the list that know where Naperville is. > > I've worked with Liz as well. I've attached her information here. > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > From: "Ken Hohhof" <af...@kwisp.com> > To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> > Sent: Monday, January 27, 2020 5:21:48 PM > Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest) > > I remember talking to a Mike Carpinelli at a WISPAmerica, I’d have to dig out > his card, but I think you’re right he lived in Naperville or something. But > I also remember various “team” members named Liz, Brian, Scott. I don’t > remember who did what. I think Liz, maybe last name Christie, was Great > Lakes region manager? But they should be easy enough to contact and find out > who to deal with. First step: NDA. > > From: AF <af-boun...@af.afmug.com> On Behalf Of Mike Hammett > Sent: Monday, January 27, 2020 12:09 PM > To: AnimalFarm Microwave Users Group <af@af.afmug.com> > Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest) > > Hrm, he must have moved. He used to live not far from me. > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > From: "Josh Luthman" <j...@imaginenetworksllc.com > <mailto:j...@imaginenetworksllc.com>> > To: "AnimalFarm Microwave Users Group" <af@af.afmug.com > <mailto:af@af.afmug.com>> > Sent: Monday, January 27, 2020 11:21:01 AM > Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest) > > That's my guy for Ohio. He lives in Kentucky. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Sat, Jan 25, 2020 at 9:13 AM Mike Hammett <af...@ics-il.net > <mailto:af...@ics-il.net>> wrote: > Mike's my regional guy. He's probably yours too. > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > From: "Jason McKemie" <j.mcke...@veloxinetbroadband.com > <mailto:j.mcke...@veloxinetbroadband.com>> > To: "AnimalFarm Microwave Users Group" <af@af.afmug.com > <mailto:af@af.afmug.com>> > Sent: Friday, January 24, 2020 2:52:12 PM > Subject: Re: [AFMUG] Calix (was RE: Google/Nest WiFi speedtest) > > Gotcha, thanks. > > So you are buying your hardware direct from Calix? Do you have a contact > there? > > On Fri, Jan 24, 2020 at 1:59 PM Darin Steffl <darin.ste...@mnwifi.com > <mailto:darin.ste...@mnwifi.com>> wrote: > Calix used to be an add-on at $50 upfront and $10 per month. We've since > increased all our plans $10 per month and now the first router is FREE and > customers love it. If they need a mesh, it's just $5 per month, nothing > upfront. > > This has gotten our take rates 99% for new customers and we've had great luck > upgrading existing customers too because they get a speed increase and a free > router for just $10 more with our new plans. > > On Fri, Jan 24, 2020 at 1:47 PM Jason McKemie > <j.mcke...@veloxinetbroadband.com <mailto:j.mcke...@veloxinetbroadband.com>> > wrote: > So are you including this as part of the service or is it an add-on? Do you > charge an upfront fee? > > On Fri, Jan 24, 2020 at 11:52 AM Darin Steffl <darin.ste...@mnwifi.com > <mailto:darin.ste...@mnwifi.com>> wrote: > I didn't find it hard to get 1000+ of these deployed over 2 years. We are a > small wisp and we've only emailed existing customers about it twice and many > switch to it. Also anytime a customer calls and doesn't have one, we upsell. > > On Fri, Jan 24, 2020, 11:27 AM Ken Hohhof <af...@kwisp.com > <mailto:af...@kwisp.com>> wrote: > Calix CPE is probably an easier decision for a FISP, or for a new WISP just > starting deployment, or for a big provider that deploys a pallet load of > routers every day. > > For an established small WISP with maybe a couple thousand existing customers > and a modest number of new customers monthly, converting to Calix and meeting > their minimums for cloud features can be troublesome. It’s also easier for a > big carrier to just put a team of people from their CPE department on getting > it done. For a small WISP, it’s one more project for the head techie. > > > From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com>> On Behalf > Of Jason McKemie > Sent: Friday, January 24, 2020 10:51 AM > To: AnimalFarm Microwave Users Group <af@af.afmug.com > <mailto:af@af.afmug.com>> > Subject: Re: [AFMUG] Google/Nest WiFi speedtest > > Last time I checked the 844E + Calix ONT was actually cheaper than the 844G. > > On Friday, January 24, 2020, Josh Luthman <j...@imaginenetworksllc.com > <mailto:j...@imaginenetworksllc.com>> wrote: > Hard disagree. The 844G is *CHEAP* compared to ONT+WiFi Router in terms of > hardware. Having one box/troubleshoot point is a nice cost savings, too. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> > Suite 1337 > <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> > Troy, OH 45373 > <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> > > > On Fri, Jan 24, 2020 at 9:31 AM Mike Hammett <af...@ics-il.net > <mailto:af...@ics-il.net>> wrote: > There's no way Calix will get a dime from me. Everything is so expensive > compared to alternatives. > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > From: "Jason McKemie" <j.mcke...@veloxinetbroadband.com > <mailto:j.mcke...@veloxinetbroadband.com>> > To: "AnimalFarm Microwave Users Group" <af@af.afmug.com > <mailto:af@af.afmug.com>> > Sent: Thursday, January 23, 2020 12:29:01 PM > Subject: Re: [AFMUG] Google/Nest WiFi speedtest > > What does Calix get you for on the management? I've been looking into some > options for managed routers, and I like the 844E, but Calix is pretty proud > of their management platform and it just doesn't make a lot of sense for the > number of managed routers we would be deploying right now. > > I'm wondering if anyone out there has any experience with Ubiquiti's Dream > Machine (unfortunate name, since Sony has been using it for a couple of > decades). At least Ubiquiti has a management platform that I don't need to > sacrifice my firstborn for. > > On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl <darin.ste...@mnwifi.com > <mailto:darin.ste...@mnwifi.com>> wrote: > Guys, > > Start heavily pushing managed routers. We're all Calix with 804mesh and we > include the first router free in all our plans. > > Makes a huge difference. > > Google wifi is bad because there's no way to manually set the 5ghz channel > away from our radio. We have one customer we told this and that their service > will stink until they switch to our router or get a different mesh system > like orbi where you can still set the channel manually. > > We also do not support any speedtest except speedtest.net > <http://speedtest.net/> and selecting one server we like. Also they have to > be hardwired to the POE or we won't respond to their tests. This eliminates > much of the back and forth wifi speedtests. > > On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes <mattli...@rivervalleyinternet.net > <mailto:mattli...@rivervalleyinternet.net>> wrote: > I've had a slew of wifi related calls this week. Plug in, no issue. > WiFi -- interference - customer needs to get a dual band router, or it's > so bad it's just not fixable. > > I really just want to tell folks "WiFi is not supported on our service, > use at your own risk"... but of course, I can't do that. > > On 1/23/20 11:54 AM, Ken Hohhof wrote: > > Anybody know if the speedtest built into the Google and Nest WiFi mesh > > routers use the same M-Lab speedtest as the one a Google search sends > > you to? Their FAQ seems to indicate it is different and tests to > > Youtube servers. > > > > Apparently they have a feature where customers can set it up to > > periodically test their speed, and now I have customers calling in to > > report that their router says they aren’t getting the speed they’re > > paying for. We burn a bunch of time checking all the stats, including > > Preseem which shows no problems at all and actual traffic consistently > > to the speed plan they’re on. When asked what they were trying to do > > that was slow or when they ran the speedtest, they can’t cite any > > problems and the speedtests were done days ago and they are just > > reviewing the Google report. > > > > One guy said the Google report indicated his dish moved in a windstorm > > so we needed to come out and fix it. We have all sorts of graphs on his > > signal, SNR, etc. and his dish had not moved. We had however moved this > > tower onto Preseem for bandwidth management around that time. Everyone > > else is seeing better performance as a result, video streaming, gaming > > and web browsing now play nice together. I’m wondering if somehow the > > Google speedtest doesn’t like the Preseem algorithms (FQ-CODEL + AQM), > > or if their speedtest is just flakey. > > > > I don’t have a Google or Nest WiFi to test with. We have a whole list > > of other reasons why we hate them. Generally we tell customers not to > > buy them unless they are on a 3.65 GHz AP, but customers like to say > > screw you and then still expect you to be responsible for their bad > > decisions. (Like the customers who select the cheap plan despite being > > told it is too slow to watch streaming video, and then call to complain > > about streaming video.) > > > > Other reasons we hate them: > > > > - no dedicated backhaul channel, compared to (for example) Netgear Orbi > > > > - only 1 or 2 Ethernet ports > > > > - requires Google account and app > > > > - requires cloud > > > > - uses Google DNS by default > > > > - tell me they’re not doing data mining > > > > - puck and point terminology is goofy, reminiscent of Apple and their > > airports and time capsules > > > > > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com <http://www.mnwifi.com/> > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com> > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > <ContactsPlus Google-CSV of Liz Christie at 2020-01-27 23.37.37 GMT.csv>-- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > <http://af.afmug.com/mailman/listinfo/af_af.afmug.com>
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