Gotcha, thanks. So you are buying your hardware direct from Calix? Do you have a contact there?
On Fri, Jan 24, 2020 at 1:59 PM Darin Steffl <darin.ste...@mnwifi.com> wrote: > Calix used to be an add-on at $50 upfront and $10 per month. We've since > increased all our plans $10 per month and now the first router is FREE and > customers love it. If they need a mesh, it's just $5 per month, nothing > upfront. > > This has gotten our take rates 99% for new customers and we've had great > luck upgrading existing customers too because they get a speed increase and > a free router for just $10 more with our new plans. > > On Fri, Jan 24, 2020 at 1:47 PM Jason McKemie < > j.mcke...@veloxinetbroadband.com> wrote: > >> So are you including this as part of the service or is it an add-on? Do >> you charge an upfront fee? >> >> On Fri, Jan 24, 2020 at 11:52 AM Darin Steffl <darin.ste...@mnwifi.com> >> wrote: >> >>> I didn't find it hard to get 1000+ of these deployed over 2 years. We >>> are a small wisp and we've only emailed existing customers about it twice >>> and many switch to it. Also anytime a customer calls and doesn't have one, >>> we upsell. >>> >>> On Fri, Jan 24, 2020, 11:27 AM Ken Hohhof <af...@kwisp.com> wrote: >>> >>>> Calix CPE is probably an easier decision for a FISP, or for a new WISP >>>> just starting deployment, or for a big provider that deploys a pallet load >>>> of routers every day. >>>> >>>> >>>> >>>> For an established small WISP with maybe a couple thousand existing >>>> customers and a modest number of new customers monthly, converting to Calix >>>> and meeting their minimums for cloud features can be troublesome. It’s >>>> also easier for a big carrier to just put a team of people from their CPE >>>> department on getting it done. For a small WISP, it’s one more project for >>>> the head techie. >>>> >>>> >>>> >>>> >>>> >>>> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Jason McKemie >>>> *Sent:* Friday, January 24, 2020 10:51 AM >>>> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com> >>>> *Subject:* Re: [AFMUG] Google/Nest WiFi speedtest >>>> >>>> >>>> >>>> Last time I checked the 844E + Calix ONT was actually cheaper than the >>>> 844G. >>>> >>>> On Friday, January 24, 2020, Josh Luthman <j...@imaginenetworksllc.com> >>>> wrote: >>>> >>>> Hard disagree. The 844G is *CHEAP* compared to ONT+WiFi Router in >>>> terms of hardware. Having one box/troubleshoot point is a nice cost >>>> savings, too. >>>> >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> >>>> Suite 1337 >>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> >>>> Troy, OH 45373 >>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g> >>>> >>>> >>>> >>>> >>>> >>>> On Fri, Jan 24, 2020 at 9:31 AM Mike Hammett <af...@ics-il.net> wrote: >>>> >>>> There's no way Calix will get a dime from me. Everything is so >>>> expensive compared to alternatives. >>>> >>>> >>>> >>>> ----- >>>> Mike Hammett >>>> Intelligent Computing Solutions <http://www.ics-il.com/> >>>> <https://www.facebook.com/ICSIL> >>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> >>>> <https://www.linkedin.com/company/intelligent-computing-solutions> >>>> <https://twitter.com/ICSIL> >>>> Midwest Internet Exchange <http://www.midwest-ix.com/> >>>> <https://www.facebook.com/mdwestix> >>>> <https://www.linkedin.com/company/midwest-internet-exchange> >>>> <https://twitter.com/mdwestix> >>>> The Brothers WISP <http://www.thebrotherswisp.com/> >>>> <https://www.facebook.com/thebrotherswisp> >>>> >>>> >>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> >>>> ------------------------------ >>>> >>>> *From: *"Jason McKemie" <j.mcke...@veloxinetbroadband.com> >>>> *To: *"AnimalFarm Microwave Users Group" <af@af.afmug.com> >>>> *Sent: *Thursday, January 23, 2020 12:29:01 PM >>>> *Subject: *Re: [AFMUG] Google/Nest WiFi speedtest >>>> >>>> What does Calix get you for on the management? I've been looking into >>>> some options for managed routers, and I like the 844E, but Calix is pretty >>>> proud of their management platform and it just doesn't make a lot of sense >>>> for the number of managed routers we would be deploying right now. >>>> >>>> >>>> >>>> I'm wondering if anyone out there has any experience with Ubiquiti's >>>> Dream Machine (unfortunate name, since Sony has been using it for a couple >>>> of decades). At least Ubiquiti has a management platform that I don't need >>>> to sacrifice my firstborn for. >>>> >>>> >>>> >>>> On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl <darin.ste...@mnwifi.com> >>>> wrote: >>>> >>>> Guys, >>>> >>>> >>>> >>>> Start heavily pushing managed routers. We're all Calix with 804mesh and >>>> we include the first router free in all our plans. >>>> >>>> >>>> >>>> Makes a huge difference. >>>> >>>> >>>> >>>> Google wifi is bad because there's no way to manually set the 5ghz >>>> channel away from our radio. We have one customer we told this and that >>>> their service will stink until they switch to our router or get a different >>>> mesh system like orbi where you can still set the channel manually. >>>> >>>> >>>> >>>> We also do not support any speedtest except speedtest.net and >>>> selecting one server we like. Also they have to be hardwired to the POE or >>>> we won't respond to their tests. This eliminates much of the back and forth >>>> wifi speedtests. >>>> >>>> >>>> >>>> On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes < >>>> mattli...@rivervalleyinternet.net> wrote: >>>> >>>> I've had a slew of wifi related calls this week. Plug in, no issue. >>>> WiFi -- interference - customer needs to get a dual band router, or >>>> it's >>>> so bad it's just not fixable. >>>> >>>> I really just want to tell folks "WiFi is not supported on our service, >>>> use at your own risk"... but of course, I can't do that. >>>> >>>> On 1/23/20 11:54 AM, Ken Hohhof wrote: >>>> > Anybody know if the speedtest built into the Google and Nest WiFi >>>> mesh >>>> > routers use the same M-Lab speedtest as the one a Google search sends >>>> > you to? Their FAQ seems to indicate it is different and tests to >>>> > Youtube servers. >>>> > >>>> > Apparently they have a feature where customers can set it up to >>>> > periodically test their speed, and now I have customers calling in to >>>> > report that their router says they aren’t getting the speed they’re >>>> > paying for. We burn a bunch of time checking all the stats, >>>> including >>>> > Preseem which shows no problems at all and actual traffic >>>> consistently >>>> > to the speed plan they’re on. When asked what they were trying to do >>>> > that was slow or when they ran the speedtest, they can’t cite any >>>> > problems and the speedtests were done days ago and they are just >>>> > reviewing the Google report. >>>> > >>>> > One guy said the Google report indicated his dish moved in a >>>> windstorm >>>> > so we needed to come out and fix it. We have all sorts of graphs on >>>> his >>>> > signal, SNR, etc. and his dish had not moved. We had however moved >>>> this >>>> > tower onto Preseem for bandwidth management around that time. >>>> Everyone >>>> > else is seeing better performance as a result, video streaming, >>>> gaming >>>> > and web browsing now play nice together. I’m wondering if somehow >>>> the >>>> > Google speedtest doesn’t like the Preseem algorithms (FQ-CODEL + >>>> AQM), >>>> > or if their speedtest is just flakey. >>>> > >>>> > I don’t have a Google or Nest WiFi to test with. We have a whole >>>> list >>>> > of other reasons why we hate them. Generally we tell customers not >>>> to >>>> > buy them unless they are on a 3.65 GHz AP, but customers like to say >>>> > screw you and then still expect you to be responsible for their bad >>>> > decisions. (Like the customers who select the cheap plan despite >>>> being >>>> > told it is too slow to watch streaming video, and then call to >>>> complain >>>> > about streaming video.) >>>> > >>>> > Other reasons we hate them: >>>> > >>>> > - no dedicated backhaul channel, compared to (for example) Netgear >>>> Orbi >>>> > >>>> > - only 1 or 2 Ethernet ports >>>> > >>>> > - requires Google account and app >>>> > >>>> > - requires cloud >>>> > >>>> > - uses Google DNS by default >>>> > >>>> > - tell me they’re not doing data mining >>>> > >>>> > - puck and point terminology is goofy, reminiscent of Apple and their >>>> > airports and time capsules >>>> > >>>> > >>>> >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>>> >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>>> >>>> >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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