Calix used to be an add-on at $50 upfront and $10 per month. We've since
increased all our plans $10 per month and now the first router is FREE and
customers love it. If they need a mesh, it's just $5 per month, nothing
upfront.

This has gotten our take rates 99% for new customers and we've had great
luck upgrading existing customers too because they get a speed increase and
a free router for just $10 more with our new plans.

On Fri, Jan 24, 2020 at 1:47 PM Jason McKemie <
j.mcke...@veloxinetbroadband.com> wrote:

> So are you including this as part of the service or is it an add-on?  Do
> you charge an upfront fee?
>
> On Fri, Jan 24, 2020 at 11:52 AM Darin Steffl <darin.ste...@mnwifi.com>
> wrote:
>
>> I didn't find it hard to get 1000+ of these deployed over 2 years. We are
>> a small wisp and we've only emailed existing customers about it twice and
>> many switch to it. Also anytime a customer calls and doesn't have one, we
>> upsell.
>>
>> On Fri, Jan 24, 2020, 11:27 AM Ken Hohhof <af...@kwisp.com> wrote:
>>
>>> Calix CPE is probably an easier decision for a FISP, or for a new WISP
>>> just starting deployment, or for a big provider that deploys a pallet load
>>> of routers every day.
>>>
>>>
>>>
>>> For an established small WISP with maybe a couple thousand existing
>>> customers and a modest number of new customers monthly, converting to Calix
>>> and meeting their minimums for cloud features can be troublesome.  It’s
>>> also easier for a big carrier to just put a team of people from their CPE
>>> department on getting it done.  For a small WISP, it’s one more project for
>>> the head techie.
>>>
>>>
>>>
>>>
>>>
>>> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Jason McKemie
>>> *Sent:* Friday, January 24, 2020 10:51 AM
>>> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com>
>>> *Subject:* Re: [AFMUG] Google/Nest WiFi speedtest
>>>
>>>
>>>
>>> Last time I checked the 844E + Calix ONT was actually cheaper than the
>>> 844G.
>>>
>>> On Friday, January 24, 2020, Josh Luthman <j...@imaginenetworksllc.com>
>>> wrote:
>>>
>>> Hard disagree.  The 844G is *CHEAP* compared to ONT+WiFi Router in terms
>>> of hardware.  Having one box/troubleshoot point is a nice cost savings, too.
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
>>> Suite 1337
>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
>>> Troy, OH 45373
>>> <https://www.google.com/maps/search/1100+Wayne+St+Suite+1337+Troy,+OH+45373?entry=gmail&source=g>
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Jan 24, 2020 at 9:31 AM Mike Hammett <af...@ics-il.net> wrote:
>>>
>>> There's no way Calix will get a dime from me. Everything is so expensive
>>> compared to alternatives.
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>> <https://www.facebook.com/thebrotherswisp>
>>>
>>>
>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>> ------------------------------
>>>
>>> *From: *"Jason McKemie" <j.mcke...@veloxinetbroadband.com>
>>> *To: *"AnimalFarm Microwave Users Group" <af@af.afmug.com>
>>> *Sent: *Thursday, January 23, 2020 12:29:01 PM
>>> *Subject: *Re: [AFMUG] Google/Nest WiFi speedtest
>>>
>>> What does Calix get you for on the management?  I've been looking into
>>> some options for managed routers, and I like the 844E, but Calix is pretty
>>> proud of their management platform and it just doesn't make a lot of sense
>>> for the number of managed routers we would be deploying right now.
>>>
>>>
>>>
>>> I'm wondering if anyone out there has any experience with Ubiquiti's
>>> Dream Machine (unfortunate name, since Sony has been using it for a couple
>>> of decades).  At least Ubiquiti has a management platform that I don't need
>>> to sacrifice my firstborn for.
>>>
>>>
>>>
>>> On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl <darin.ste...@mnwifi.com>
>>> wrote:
>>>
>>> Guys,
>>>
>>>
>>>
>>> Start heavily pushing managed routers. We're all Calix with 804mesh and
>>> we include the first router free in all our plans.
>>>
>>>
>>>
>>> Makes a huge difference.
>>>
>>>
>>>
>>> Google wifi is bad because there's no way to manually set the 5ghz
>>> channel away from our radio. We have one customer we told this and that
>>> their service will stink until they switch to our router or get a different
>>> mesh system like orbi where you can still set the channel manually.
>>>
>>>
>>>
>>> We also do not support any speedtest except speedtest.net and selecting
>>> one server we like. Also they have to be hardwired to the POE or we won't
>>> respond to their tests. This eliminates much of the back and forth wifi
>>> speedtests.
>>>
>>>
>>>
>>> On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes <
>>> mattli...@rivervalleyinternet.net> wrote:
>>>
>>> I've had a slew of wifi related calls this week.  Plug in, no issue.
>>> WiFi -- interference - customer needs to get a dual band router, or it's
>>> so bad it's just not fixable.
>>>
>>> I really just want to tell folks "WiFi is not supported on our service,
>>> use at your own risk"... but of course, I can't do that.
>>>
>>> On 1/23/20 11:54 AM, Ken Hohhof wrote:
>>> > Anybody know if the speedtest built into the Google and Nest WiFi mesh
>>> > routers use the same M-Lab speedtest as the one a Google search sends
>>> > you to?  Their FAQ seems to indicate it is different and tests to
>>> > Youtube servers.
>>> >
>>> > Apparently they have a feature where customers can set it up to
>>> > periodically test their speed, and now I have customers calling in to
>>> > report that their router says they aren’t getting the speed they’re
>>> > paying for.  We burn a bunch of time checking all the stats, including
>>> > Preseem which shows no problems at all and actual traffic consistently
>>> > to the speed plan they’re on.  When asked what they were trying to do
>>> > that was slow or when they ran the speedtest, they can’t cite any
>>> > problems and the speedtests were done days ago and they are just
>>> > reviewing the Google report.
>>> >
>>> > One guy said the Google report indicated his dish moved in a windstorm
>>> > so we needed to come out and fix it.  We have all sorts of graphs on
>>> his
>>> > signal, SNR, etc. and his dish had not moved.  We had however moved
>>> this
>>> > tower onto Preseem for bandwidth management around that time.
>>> Everyone
>>> > else is seeing better performance as a result, video streaming, gaming
>>> > and web browsing now play nice together.  I’m wondering if somehow the
>>> > Google speedtest doesn’t like the Preseem algorithms (FQ-CODEL + AQM),
>>> > or if their speedtest is just flakey.
>>> >
>>> > I don’t have a Google or Nest WiFi to test with.  We have a whole list
>>> > of other reasons why we hate them.  Generally we tell customers not to
>>> > buy them unless they are on a 3.65 GHz AP, but customers like to say
>>> > screw you and then still expect you to be responsible for their bad
>>> > decisions.  (Like the customers who select the cheap plan despite
>>> being
>>> > told it is too slow to watch streaming video, and then call to
>>> complain
>>> > about streaming video.)
>>> >
>>> > Other reasons we hate them:
>>> >
>>> > - no dedicated backhaul channel, compared to (for example) Netgear Orbi
>>> >
>>> > - only 1 or 2 Ethernet ports
>>> >
>>> > - requires Google account and app
>>> >
>>> > - requires cloud
>>> >
>>> > - uses Google DNS by default
>>> >
>>> > - tell me they’re not doing data mining
>>> >
>>> > - puck and point terminology is goofy, reminiscent of Apple and their
>>> > airports and time capsules
>>> >
>>> >
>>>
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-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
<http://www.facebook.com/minnesotawifi> Like us on Facebook
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