Well, since the message said they are working on updating the meter, I am going to give them the benefit of the doubt and wait a day or two, then call them as well.
Richard "He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Mary Otten Sent: Wednesday, July 8, 2020 10:56 AM To: [email protected] Subject: Re: Question for Xfinity users who use the iOS Xfinity my account application I think that’s the figure I saw yesterday. But when I logged in today, and I got to that stupid webpage, I decided to not bother. They need to fix it. I called Accessibility, and my wait time is going to be more than half an hour, so I hung up. Sent from my iPhone > On Jul 8, 2020, at 10:46 AM, Richard Turner <[email protected]> > wrote: > > The message I get when it takes me to the web site and I log in, is that > they are updating the meter but if I double tap on the Data Usage Overview, I > find that I still have 1,163 GB left of the 1,229 GB; also known as 1.2 TB. > They upped the data plan by 20%. > > > > Richard > "He that cannot forgive others breaks the bridge over which he must pass > himself,” and we forget that only grace can break the cycle of ancient > hatreds among peoples. (It is notable that while I have regretted not > granting grace to others, I’ve never once regretted extending it.)" - Edward > Herbert > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Mary > Otten > Sent: Wednesday, July 8, 2020 9:23 AM > To: VIPhone via <[email protected]> > Subject: Question for Xfinity users who use the iOS Xfinity my account > application > > Before COVID-19, are used to login to my Xfinity account app and check my > Internet usage, since we all have a data cap. You open the application, > double tap on Internet, double tap on data usage, and you would see, at the > top of the screen, the current month plus the last few. Months of usage. > Then came the virus, and Xfinity stopped metering data usage, so from I think > it was March through June, there wasn’t any data usage available. Now the > data cap is back, but the application has changed in a very inconvenient way. > If you follow the steps I referenced above, opening the account app then > going for Internet and data usage, for a moment, you see July 2020. But then > a webpage opens within the connect app. And every single time, you have to > sign into your account. And then you have to hunt for the information you > want. Is there a way to stop this stupid webpage from loading ueach and every > time? It used to be so easy, and now it is a hassle.. > Mary > > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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