The message I get when it takes me to the web site and I log in, is that they 
are updating the meter but if I double tap on the Data Usage Overview, I find 
that I still have 1,163 GB left of the 1,229 GB; also known as 1.2 TB.
They upped the data plan by 20%.



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Mary 
Otten
Sent: Wednesday, July 8, 2020 9:23 AM
To: VIPhone via <[email protected]>
Subject: Question for Xfinity users who use the iOS Xfinity my account 
application

Before COVID-19, are used to login to my Xfinity account app and check my 
Internet usage, since we all have a data cap. You open the application, double 
tap on Internet, double tap on data usage, and you would see, at the top of the 
screen, the current month plus the last few. Months of usage.
Then came the virus, and Xfinity stopped metering data usage, so from I think 
it was March through June, there wasn’t any data usage available. Now the data 
cap is back, but the application has changed in a very inconvenient way. If you 
follow the steps I referenced above, opening the account app then going for 
Internet and data usage, for a moment, you see July 2020. But then a webpage 
opens within the connect app. And every single time, you have to sign into your 
account. And then you have to hunt for the information you want. Is there a way 
to stop this stupid webpage from loading ueach and every time? It used to be so 
easy, and now it is a hassle..
Mary


Sent from my iPhone

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