Hi Robin, I just checked for updates, of which there were several. But Comcast isn’t one of them. It has been recently updated, and my version is 1.5 2.1. And it’s not working right. I wonder if there’s somehow setting somewhere that has to be changed. Otherwise, I guess I’ll be calling Comcast Accessibility. But since yours is working, there must be some difference.
Sent from my iPhone > On Jul 8, 2020, at 9:42 AM, Robin Frost <[email protected]> wrote: > > > Hi Mary and all, > > I just opened the My Account app and duplicated the steps you outlined and it > is working here as it always did. No web page came up and I was able to read > the last 3 months of usage which is always interesting to my geeky heart to > know about. There was an app update I believe that came down in the past few > days as it hit my phone yesterday. Perhaps that fixed it? > > Take good care. > > Robin > > > >> On 7/8/2020 12:22 PM, Mary Otten wrote: >> Before COVID-19, are used to login to my Xfinity account app and check my >> Internet usage, since we all have a data cap. You open the application, >> double tap on Internet, double tap on data usage, and you would see, at the >> top of the screen, the current month plus the last few. Months of usage. >> Then came the virus, and Xfinity stopped metering data usage, so from I >> think it was March through June, there wasn’t any data usage available. Now >> the data cap is back, but the application has changed in a very inconvenient >> way. If you follow the steps I referenced above, opening the account app >> then going for Internet and data usage, for a moment, you see July 2020. But >> then a webpage opens within the connect app. And every single time, you have >> to sign into your account. And then you have to hunt for the information you >> want. Is there a way to stop this stupid webpage from loading ueach and >> every time? It used to be so easy, and now it is a hassle.. >> Mary >> >> >> Sent from my iPhone >> > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/BL0PR12MB2371C66197E75B4C9518AE9ECB670%40BL0PR12MB2371.namprd12.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C8E88606-C6CC-46D5-84F2-B7C606515AEB%40gmail.com.
