I think that’s the figure I saw yesterday. But when I logged in today, and I 
got to that stupid webpage, I decided to not bother. They need to fix it. I 
called Accessibility, and my wait time is going to be more than half an hour, 
so I hung up.


Sent from my iPhone

> On Jul 8, 2020, at 10:46 AM, Richard Turner <[email protected]> 
> wrote:
> 
> The message I get when it takes me to the web site and I log in, is that 
> they are updating the meter but if I double tap on the Data Usage Overview, I 
> find that I still have 1,163 GB left of the 1,229 GB; also known as 1.2 TB.
> They upped the data plan by 20%.
> 
> 
> 
> Richard
> "He that cannot forgive others breaks the bridge over which he must pass 
> himself,” and we forget that only grace can break the cycle of ancient 
> hatreds among peoples. (It is notable that while I have regretted not 
> granting grace to others, I’ve never once regretted extending it.)" - Edward 
> Herbert
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of Mary 
> Otten
> Sent: Wednesday, July 8, 2020 9:23 AM
> To: VIPhone via <[email protected]>
> Subject: Question for Xfinity users who use the iOS Xfinity my account 
> application
> 
> Before COVID-19, are used to login to my Xfinity account app and check my 
> Internet usage, since we all have a data cap. You open the application, 
> double tap on Internet, double tap on data usage, and you would see, at the 
> top of the screen, the current month plus the last few. Months of usage.
> Then came the virus, and Xfinity stopped metering data usage, so from I think 
> it was March through June, there wasn’t any data usage available. Now the 
> data cap is back, but the application has changed in a very inconvenient way. 
> If you follow the steps I referenced above, opening the account app then 
> going for Internet and data usage, for a moment, you see July 2020. But then 
> a webpage opens within the connect app. And every single time, you have to 
> sign into your account. And then you have to hunt for the information you 
> want. Is there a way to stop this stupid webpage from loading ueach and every 
> time? It used to be so easy, and now it is a hassle..
> Mary
> 
> 
> Sent from my iPhone
> 
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