Hi

Thank you very much.  Yes, ideed, at least the last 2 things I did do, that's 
to say, we restarted the phone, and also closed all apps out from the app 
switcher.  I will certainly try swiping through all the pages and trying, and 
yes, fortunately there is some sighted help around, so that option can be 
indeed utilised.  

Regards and thanks for all the help.

Jan

  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: [email protected] 
  Sent: Wednesday, May 27, 2015 5:12 PM
  Subject: RE: Problem upgrading iPhone 5s to Ios 8.3


  Guys, don’t be so fast suggesting such drastic measures like a total reset of 
the phone. If this is a problem with Voiceover focus then this would cause a 
lot of work and have no result. Jan, I replied in another message that often 
such static information on the screen is across multiple pages visually and a 
sighted person has to scroll down through that text to the last page before the 
Agree and Disagree buttons become visible and available to tap. Voiceover may 
read the entire text and get to the buttons but visually still the first screen 
of text is on the screen. As I said before, try a 3-finger swipe up on the 
screen to go from page 1 to page 2 and repeat until you get to the last page, 
then try the Agree button again. If that doesn’t work I would probably simply 
ask a sighted person to do this before I’d go through the trouble of wiping my 
device.

   

  Also, it is a good idea to make sure all apps are closed from the app 
switcher and to at least do a reboot of the phone, i.e. turn it off completely, 
wait 30 seconds or so and then turn it back on.

   

   

  Regards,

  Sieghard

   

  From: [email protected] [mailto:[email protected]] On Behalf Of 
Jan Kleinhans
  Sent: Wednesday, May 27, 2015 7:52 AM
  To: [email protected]
  Subject: Re: Problem upgrading iPhone 5s to Ios 8.3

   

  Hi

   

  Will tell him to do that, thank you.

   

  Jan

   

    ----- Original Message ----- 

    From: Alan J Paganelli 

    To: [email protected] 

    Sent: Wednesday, May 27, 2015 4:24 PM

    Subject: Re: Problem upgrading iPhone 5s to Ios 8.3

     

    Try resetting the iPhone first by holding down the home and power buttons 
for 10 seconds.  Then try it again it should then work as advertised.

     


    Regards,
    Alan
    Teenagers; Tired of being harassed by your parents? Act now!!!!! Move out. 
Get
    a job. Pay your bills wile you still know everything.
    Please click on:
    http://www.home.earthlink.net/~alanandsuzanne/
    There, you'll find free files of my arrangements and performances played on
    the Yamaha Tyros 1 keyboard. I often add files so check back regularly!
    The albums in Technics format formerly on my website are still
    available upon request. Thanks for listening!

     

    From: Jan Kleinhans 

    Sent: Wednesday, May 27, 2015 1:45 AM

    To: [email protected] 

    Subject: Problem upgrading iPhone 5s to Ios 8.3

     

    Hi

     

    I wanted to help a friend of mine to upgrade his 5s to ios 8.3.  The update 
showed up in the normal way, and all the agree and disagree buttons came along, 
but at the very last button you have to agree or disagree to, the phone will 
not respond to those buttons.  I double tapped on both the buttons, nothing 
happening.  We restarted the phone, closed all apps out of the app switcher, 
and every time the results are the same.  I did not connect it to itunes on my 
machine, wanted to do it over the air.  Any ideas as to why the phone might not 
want to respond to those buttons?  Result of all that is that the upgrade can 
not be performed.  Any help will be greatly appreciated.

     

    Regards

     

    Jan Kleinhans

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