And you are shure that there is not have been sett restrictions in your wifi-router? The if that is ok. the last advice i can give you, reset the device to factory default, make the upgrade and restore the backup you hopefully have done. Just to be shure, the upgrade have never been downloaded to that device or? It is a quite large file, maybe the problem is that there is short of memoryso try to uninstall a few apps wich maybe is to large and se what happends. Thats the suggest i have.

Jan Kleinhans skrev den 15-05-27 12:10:
Hi
Thanks for suggestion. I do have wifi, was connected and connected to charger as well, with no difference.
Regards
Jan

    ----- Original Message -----
    *From:* Alexander Masic/Surgubben <mailto:[email protected]>
    *To:* [email protected] <mailto:[email protected]>
    *Sent:* Wednesday, May 27, 2015 11:00 AM
    *Subject:* Re: Problem upgrading iPhone 5s to Ios 8.3

    Maybe your mobile carrier don't allow that bigg files.. some have
    restrictions. so make shure that you are conected by wifi and the
    battery are charged. that is the ideas i have for you.


    Jan Kleinhans skrev den 15-05-27 10:45:
    Hi
I wanted to help a friend of mine to upgrade his 5s to ios 8.3. The update showed up in the normal way, and all the agree and
    disagree buttons came along, but at the very last button you have
    to agree or disagree to, the phone will not respond to those
    buttons.  I double tapped on both the buttons, nothing
    happening.  We restarted the phone, closed all apps out of the
    app switcher, and every time the results are the same.  I did not
    connect it to itunes on my machine, wanted to do it over the
    air.  Any ideas as to why the phone might not want to respond to
    those buttons?  Result of all that is that the upgrade can not be
    performed.  Any help will be greatly appreciated.
    Regards
    Jan Kleinhans
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Alexander masic
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SE222 28 Lund
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E-post: [email protected]

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