On Mon, 28 Jul 2014 12:57:38 -0400
"David F. Skoll" <d...@roaringpenguin.com> wrote:

David> 1) Gmail is actually pretty good at filtering spam.  I can't
David> speak for MSFT since I don't use it.

David> 2) Especially in North America, companies are short-sighted and
David> go for quick fixes and things that look cheap up-front without
David> considering the long-term costs.

David> 3) Especially in North America, people don't see the value in
David> learning technology.  They want simple, spoon-fed solutions and
David> they love the word "oursourcing".  Sorry if (2) and (3) are not
David> PC, but the slag against North Americans is based on my personal
David> experience. :) And hey, I'm Canadian so I can dis my own crowd...

David> 4) Most non-technical small businesses equate "Mail Server" with
David> "Microsoft Exchange", and Microsoft has steadily been making
David> Exchange more and more of a PITA to administer.  Each new version
David> of Exchange breaks things and requires learning new procedures.
David> Combine that with (3) and we see that MSFT is using on-premise
David> Exchange as a trojan horse to get people on O-365.  The huge pool
David> of "managed service providers" that recommend MSFT solutions is
David> by-and-large staffed by incompetents who are only too happy to
David> shove their customers onto O-365 and collect kickbacks every
David> month.

Good summary, but I think you forgot (5):

They have prettier icons.

I am not 100% kidding, either.

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