Acidetally again responded directly instead of adressing the Mailinglist,so now reforwarded to the list...
-------- Weitergeleitete Nachricht -------- Betreff: Re: Mac and Camera Loading But Not Available Datum: Fri, 18 Feb 2022 16:35:30 +0100 Von: Tom Meierjürgen <tomca...@web.de> An: d...@aplustutoring.com Hi Dan, is it possible that theres an inaktive Videochatsoftware runnung in the Background, like Skype, a Messenger with Videosupport or something like that? If such a software keeps the Cam in use, even if not active, the cam might be blocked by this...when i use different browsers for testing only one browser at a time is able to use the cam,but they are able to use the cams microphone in paralel. Guess thats a question if the cameras driver as for another camera i use its not possible to use audio+video seperately and with that old cam (not my commonly used logitech cam but an older philips cam) i can only use audio+video in one browser at a time, not video only in one browser but audio in all at once..and if skype is active in parallel or i used another messneger with videosupport before and that is not definitely shutdown before using a browser for OM, then the browser doen´t get acces to either the viodeopart of the cam or the audio part.. greets from cologne, Tom Am 18.02.2022 um 15:14 schrieb d...@aplustutoring.com:
Hi all. One of our users ran into this issue. He has an external webcam. When he selects the webcam for either his camera or mic, or both, he gets a message "Camera/Microphone is busy and can't be used."He tried using both Chrome and Edge, including turning off all extensions in both browsers. He had been using the camera earlier with another system (Google Meet) and it worked correctly. I had him completely shut down his computer, restart, and then plug in the external camera. And it still didn't work. As far as I can tell all of his permissions are correct within the browsers, and he tried with two different browsers there must be something else telling his computer that the camera is in use, even though it is not. Any ideas on how we can fix this? Thanks in advance for your help! Dan
