> From: Tom Limoncelli [mailto:t...@whatexit.org]
>
> The real issue here is that we manage machines wrong.  The fact that
> sysadmins say things like, "if I had more than a few machines I'd set
> up Puppet/Chef/CfEngine" should be considered a bug.

Thanks everyone for your help.  Fact is, I'm a consultant.  The client is a web 
hosting company where I typically work 2-4 hours per month, to apply security 
patches and so forth.  I provide them with systems that are acceptably secure 
and stable, and documented such that any competent basic level sysadmin could 
review and understand without me.  In other words, the customer deliverable is 
a lowest-common-denominator process for managing a small number of servers.

Configuration management isn't in the cards.  But a backup or snapshot or 
versioning destination of some kind, where they can perform "ls" and "cat" and 
"diff" are goals well within their reach.  The customer does not demand that I 
educate them on configuration management - the customer demands that I make 
systems good enough and simple enough for their use.  For the numerous people 
here swearing by configuration management despite me saying it's not the right 
solution in this case:  Tell it to the customer.

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